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What is TakeApp?

TakeApp serves as a holistic billing and point-of-sale system tailored specifically for small enterprises in India, available on both web and Android devices. This platform allows entrepreneurs to effectively manage their products, oversee customer relationships, track inventory, and record sales transactions; they can also create and either print or share detailed invoices in PDF format. The application includes functionalities for managing supplier purchases, tracking expenditures, and generating valuable business insights through reports. Moreover, its storefront feature lets users customize their layout, preview their product listings, and effortlessly share their store link with potential customers. For those new to the platform, a free demo is available, providing a hands-on experience before they finalize their store setup. The subscription options presented on the website feature an introductory trial lasting seven days for just INR 1, after which users will continue with a monthly subscription fee of INR 99, as indicated during the checkout phase. It is essential to clarify that the subscription costs are separate from the payments made by customers when purchasing from the store. With this array of features, TakeApp is designed not only to simplify the daily operations for small business owners but also to enable them to concentrate on enhancing growth and improving customer satisfaction, ultimately leading to a more successful business journey.

What is Reponse?

Reponse is an all-encompassing customer experience platform tailored for Shopify merchants, integrating smoothly into the Shopify admin dashboard. It features a permanently free base plan that allows unlimited user access, offering a shared inbox for real-time chat, ticket management with task assignments, service level agreements (SLAs), pre-written replies, and tools for gathering and moderating product reviews. Moreover, it showcases contacts and segments directly on the customer page within Shopify, supports loyalty programs and referrals, and supplies valuable analytics. When a shop is ready to elevate its customer service, the All-in plan introduces AI agents that automatically assess store details, including policies, shipping information, and product catalogs, to aid shoppers, optimize ticket management, draft replies, moderate reviews, and spot at-risk customers. The All-in plan includes 10,000 AI conversations every month, then $0.05 per extra conversation, and Reponse is available in both English and French, which can be installed via the Shopify App Store. This bilingual feature empowers Shopify sellers to effectively serve a diverse clientele, making it an invaluable tool for those looking to enhance their customer engagement and satisfaction. With its range of capabilities, Reponse stands out as a vital asset for any Shopify store aiming to improve its customer experience.

Media

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Media

Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

₹99/month

Pricing Information

$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

TakeApp

Company Website

takeapp.in/

Company Facts

Organization Name

Reponse

Company Location

France

Company Website

reponse.ai

Categories and Features

Point of Sale

Not specified

Categories and Features

Customer Experience

Analytics
Customer Segmentation

Help Desk

Automated Routing
Live Chat
Ticket Management

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