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What is TalkBox?
INTERACTING WITH YOUR CUSTOMERS
TalkBox transcends being merely a multi-channel communication platform; it is designed to amplify database acquisition, expand both the size and value of your customer base, and aid in recognizing and retaining your most valuable clients.
This is achieved through the delivery of personalized, meaningful automated messages and pathways that effectively drive customer behavior.
The TalkBox application is built with user-friendliness in mind, offering a powerful solution for quickly creating captivating campaigns using a simple drag-and-drop editing interface.
Whether you engage through a single channel or leverage a mix of email, SMS, social media, and web platforms, TalkBox enhances your ability to connect with your audience.
The true power of TalkBox is revealed in its automated communication capabilities, which streamline your business operations and free up valuable time in your schedule.
By choosing TalkBox, you can dedicate more effort to strategic planning, while we take care of the implementation, ensuring your communication remains both impactful and efficient.
This seamless integration of tools ultimately allows businesses to build stronger relationships with their clients, leading to sustained growth and success.
What is Saysimple?
Introducing Your Comprehensive Customer Communication Platform
This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat.
The platform features a multichannel inbox and offers valuable analytics and insights.
Key Channels and Features:
WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.
Integrations Supported
Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Now Book It
Integrations Supported
Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Now Book It
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€15 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Impact Data
Date Founded
2000
Company Location
Australia
Company Website
www.impactdata.com.au
Company Facts
Organization Name
Saysimple
Date Founded
2014
Company Location
Netherlands
Company Website
saysimple.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling