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What is Lumen by Talkwalker?

Lumen by Talkwalker is a social listening, media monitoring, and consumer intelligence platform built to help brands understand conversations, protect reputation, and make faster business decisions. The platform represents the next chapter of Talkwalker as it moves closer to Hootsuite while keeping the same data, reports, workflows, and integrations. Lumen by Talkwalker monitors conversations across social, digital, media, and AI channels so teams can identify trends, customer insights, risks, and competitive shifts before they become harder to manage. Its social listening capabilities make social data more accessible across teams and help organizations understand brand sentiment, consumer behavior, and market conversations. Its media monitoring tools help PR and communications teams measure brand performance, monitor coverage, and build stronger PR and content strategies. Its social benchmarking tools allow brands to compare performance against competitors and industry standards. The platform supports business goals such as marketing strategy, product development, media relations, consumer engagement, loyalty, and sales growth. PR teams can use Lumen by Talkwalker to protect reputation and mitigate crises, while social marketing teams can identify trends, measure campaigns, and optimize strategy. Consumer insights teams can uncover unmet customer needs and build innovation programs around real market signals. Agencies can use the platform to showcase data, strengthen recommendations, and win or retain clients. By combining social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, competitor tracking, and consumer intelligence, Lumen by Talkwalker helps organizations see what others miss and act with confidence.

What is Dashmote?

We support organizations and professionals in leveraging the power of data, steering them through a world that is increasingly dominated by artificial intelligence. It is surprising to note that only about 0.5% of the data at our disposal is actually analyzed to guide decisions that could greatly improve results for both businesses and individuals. By merging offline and online environments through cutting-edge algorithms, we create a fluid data experience. Empower your sales teams with accurate insights to increase conversion rates and elevate performance overall. Explore how artificial intelligence and data analytics can shed light on the challenges faced by your business. Our solutions are tailored to fit your unique requirements, encouraging a culture of innovation. We connect the digital and physical realms by analyzing the digital traces left by various locations, allowing businesses in the food and beverage industry to gain valuable insights into the on-trade market, thereby facilitating informed, data-driven decisions. Identify where your products and those of your competitors are distributed, enabling you to keep track of your market share and strategically position yourself against rivals. In today’s rapidly evolving marketplace, grasping these intricate dynamics is crucial for long-term success, and our technology aims to provide you with the tools necessary to navigate this complexity effectively. Taking advantage of such insights not only enhances your competitive edge but also ensures that you remain adaptable in a constantly changing environment.

Media

Media

Integrations Supported

Audiense
Axis LMS
Cerby
Conductor
Data Virtuality
Desktop.com
Facebook
Google Analytics
Gradient Works
Hootsuite
Netino
OwlyGPT
RingCentral RingCX
Tableau
Upfluence
Wiztrust
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

$9,600 per year
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Talkwalker

Date Founded

2009

Company Location

Luxembourg

Company Website

www.talkwalker.com

Company Facts

Organization Name

Dashmote

Date Founded

2014

Company Location

Netherlands

Company Website

dashmote.com

Categories and Features

AI Review Management

Not specified

Brand Monitoring

Not specified

Pricing Optimization

Not specified

Reputation Management

Campaign Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Engagement Tracking
Influencer Tracking

Categories and Features

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