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What is Tally Billing?

Develop energy proposals and streamline the creation of contracts for complex commercial and industrial (C&I) agreements, as well as multi-site arrangements, all while automating the initiation of transfer and onboarding processes. This adaptable multi-utility platform is designed for C&I users, residential customers, energy network operators, and distributed energy resources, offering a wide range of services. Boost operational productivity with Tally Billing's intuitive customer management interface, which simplifies the user experience significantly. By automating various tasks and easing the management of exceptions, we are laying the groundwork for a future that requires less manual involvement. Our entirely cloud-based data lake can be rapidly deployed to support advanced analytics, machine learning capabilities, and business intelligence initiatives. With our proficiency in leveraging and analyzing utility data, we have developed intricate models that effectively tackle tariffs, customer churn, exceptions, and innovative energy strategies. Furthermore, you can conduct both routine bulk analyses and specialized simulations to identify the best combination of network and retail tariffs for your clients, ensuring they receive maximum value. This all-encompassing strategy empowers businesses to swiftly respond to evolving energy needs and fine-tune their approaches efficiently, ultimately leading to more sustainable operations and improved customer satisfaction. In an ever-changing energy landscape, our solution ensures that clients remain competitive and informed.

What is Lone Star BillPro?

Lone Star BillPro is an all-encompassing, scalable SaaS solution tailored for retail energy providers, streamlining the entire customer journey from initial acquisition through billing, collections, account management, customer retention, and win-back initiatives, all while delivering customizable technology to accommodate unique business needs and manage high transaction volumes efficiently. It boasts a flexible automated billing system adept at handling complex rate structures, including various promotions, late fees, credits, time-of-use charges, and additional fees, achieving an impressive exception rate of under 1%, complemented by integrated auditing and preview features, as well as management options for disconnection, reconnection, and AutoPay services. Furthermore, the platform incorporates a robust Customer Information System that offers agents comprehensive visibility into account management, encompassing plans, payments, usage, and communications; a self-service MyAccount portal that empowers customers to manage their billing, payments, transfers, renewals, usage tracking, and upsell opportunities conveniently online; and a mechanism for orchestrating rule-based email and text communications, thereby ensuring a fluid experience for both service providers and customers. Collectively, these functionalities enable suppliers to optimize their operations and significantly improve customer engagement and satisfaction. This comprehensive approach not only addresses operational efficiency but also fosters stronger relationships between energy suppliers and their clientele.

Media

Media

Integrations Supported

Integrations Supported

JSON
PHP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Tally Group

Company Location

Australia

Company Website

www.tally.co/billing/

Company Facts

Organization Name

Lone Star BillPro

Company Location

United States

Company Website

www.lonestarbillpro.com

Categories and Features

Utility Billing

Not specified

Categories and Features

Utility Billing

Not specified

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