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What is Tambourine Symphony?

Our specialized hotel modules allow hoteliers to quickly add, change, and remove special offers. With ease, you can update accommodation details, set up alerts and pop-ups on your homepage, and craft appealing restaurant menus while also managing local attractions on our adaptable map widget. Your hotel's website is a crucial element of your direct booking strategy, making it essential to move beyond generic templates. Our content management system for hotels enables our design and development teams to build outstanding custom websites that are fully editable to cater to specific requirements. All your sales and marketing metrics are conveniently gathered in a single personalized dashboard. We take pride in partnering with committed hoteliers, hotel management companies, and asset management firms that strive to outshine their competitors, boost profitability, and lessen dependence on OTAs. By utilizing our state-of-the-art technology, we deliver all-encompassing digital solutions that enhance traffic and conversion rates across various platforms, ensuring your hotel differentiates itself in a crowded market. Our focus on innovation and user experience not only aids our partners in achieving sustainable growth but also positions them for lasting success in the hospitality sector. Moreover, we continuously adapt our offerings to meet the evolving needs of our clients, ensuring that they remain at the forefront of the industry.

What is Acteol?

Acteol, a branch of Access, offers a sophisticated CRM solution specifically designed for the hospitality, retail, and leisure industries, allowing businesses to track each interaction with guests to create a unified customer profile. We work hand-in-hand with our clients in the hospitality field to deepen their insights into customer behaviors and data, which ultimately enhances their marketing and sales efforts, resulting in increased returns on investment. With over 70 integrations with leading hospitality platforms and a comprehensive suite of more than 10 modules—including functionalities for feedback collection, inquiries, surveys, social engagement, and loyalty programs—we enable our clients to fully harness the power of their data. Our solutions support connection, segmentation, engagement, and assessment of customer interactions, ensuring that businesses can maximize their outreach. By aggregating all your data, we assist in developing a strong single customer view, enabling the identification of high-value clients as well as those who may need more attention. This capability allows you to craft personalized and targeted communications for your audience. Additionally, you can assess your performance and extract valuable insights through ongoing analysis, making sure your strategies are always guided by data and remain effective. In an increasingly competitive hospitality market, possessing such an in-depth understanding of your clientele can considerably boost your operational effectiveness, leading to sustainable growth and success. Ultimately, leveraging these insights positions businesses to adapt swiftly to changing customer needs and preferences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tambourine

Date Founded

1984

Company Location

United States

Company Website

www.tambourine.com/symphony-hotel-marketing

Company Facts

Organization Name

Acteol

Company Location

United Kingdom

Company Website

www.acteol.info/

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Categories and Features

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