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What is tamigo?

tamigo is a cloud-based workforce management platform that helps businesses manage every major workforce touchpoint in one solution. The platform combines scheduling, absence management, time and attendance, employee communication, HR, finance, forecasting, dashboards, payroll export, KPIs, reporting, and integrations. Managers can use tamigo to create rotas, monitor labor costs, compare planned hours with budgets, track productivity, and make staffing decisions based on real operational data. Employees can access schedules, communicate with teams, and stay connected through a shared workforce system. tamigo supports management, HR, operations, controlling, payroll, IT, and frontline employees with customizable user rights. The platform is designed for international businesses that need to meet national and cross-border labor legislation, agreements, and workforce rules. Companies can use tamigo to benchmark performance across locations, regions, countries, and the entire organization. Its dashboards and KPI tools help users understand financial drivers such as wage percentage, productivity, labor costs, budget alignment, and operational performance. tamigo also supports integrations with systems such as HRM, payroll, POS, and other business tools, along with SSO support. The platform is used across industries such as retail, luxury retail, supermarkets, restaurants, and hotels. By combining scheduling, workforce planning, time tracking, absence control, communication, HR workflows, payroll export, forecasting, KPI reporting, and international compliance support, tamigo helps businesses grow with smarter workforce management.

What is Globitel Workforce Management (WFM)?

Organizations can gain valuable insights into their agents' activities and the techniques employed to execute those tasks. Globitel’s Workforce Management software offers a sophisticated suite of tools aimed at improving productivity within call center environments while also enabling real-time compliance monitoring. This is achieved through the strategic optimization of workforce resources via accurate forecasting, resulting in the development of more efficient schedules. By aligning the availability of skilled agents with anticipated traffic patterns throughout the day, this method not only guarantees that service levels are upheld but also reduces underutilization, thus enhancing overall efficiency and ensuring agent satisfaction. In addition, Globitel's Workforce Management software features advanced modules designed for smarter workforce management, which include essential functions like scheduling, forecasting, real-time monitoring, and oversight of key operational metrics such as call volumes, handling times, and agent shifts. Moreover, the program's adaptability facilitates quick adjustments to meet varying demand, enabling call centers to respond effectively to any changes in circumstances. This comprehensive approach ultimately supports the continuous improvement of operational performance and service quality.

Media

Media

Integrations Supported

All Gravy
DataLøn
Hero Outbound
Keephub
Learningbank
Loket.nl
Payflow
Ziik

Integrations Supported

API Availability

API Availability

Pricing Information

€15 per location/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

tamigo

Date Founded

2006

Company Location

Denmark

Company Website

www.tamigo.com

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com/workforce-management/

Categories and Features

Absence Management

Not specified

Employee Scheduling

Not specified

HR Analytics

Not specified

Human Resources

Not specified

Leave Management

Not specified

PTO Tracking

Not specified

Time & Attendance

Not specified

Workforce Management

Budgeting & Forecasting
Labor Projection
Scheduling
Skills Tracking
Time & Attendance

Categories and Features

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance

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