Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Google Cloud Speech-to-Text Reviews & Ratings
    355 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,261 Ratings
  • myACI Reviews & Ratings
    477 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,221 Ratings
    Company Website
  • Label LIVE Reviews & Ratings
    178 Ratings
    Company Website
  • Addigy Reviews & Ratings
    261 Ratings
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • CompanyCam Reviews & Ratings
    5,580 Ratings
    Company Website
  • Jobma Reviews & Ratings
    276 Ratings
    Company Website

What is Tandem Collaboration?

Teams have the ability to share their concepts through various means such as live drawings, augmented reality cues, laser pointers, real-time transcription of speech, and walkie-talkie communication, alongside traditional methods like chat messaging and screen sharing. Tandem allows organizations to set global permissions while easily accessing information through external business intelligence tools. Our platform supports Single-Sign-On (SSO) and integrates smoothly with corporate access directories. By leveraging our detailed logs, businesses can maintain the integrity and organization of essential enterprise data related to user and device registrations. Video conferencing capabilities are available on desktop, mobile, and headset devices, ensuring that team members can remain connected throughout the workplace. Additionally, users can provide an in-depth view of tools and equipment using a camera on a wearable headset, facilitating quick and efficient troubleshooting of issues. This innovative feature not only fosters improved teamwork but also significantly speeds up the resolution of challenges faced by teams, ultimately enhancing overall productivity. Such advancements highlight the importance of technology in modern collaborative environments.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75,000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Apprentice.io

Date Founded

2014

Company Location

United States

Company Website

www.apprentice.io/product/packages/tandem-collaboration

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Popular Alternatives

Popular Alternatives

Walkie-talkie Reviews & Ratings

Walkie-talkie

Picslo Corp
REFLEKT Remote Reviews & Ratings

REFLEKT Remote

RE'FLEKT
Blitzz Reviews & Ratings

Blitzz

Blitzz Remote Support