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Ratings and Reviews 0 Ratings
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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SAP S/4HANA Cloud Public EditionSAP Cloud ERP is the modern, SaaS ERP built for growing mid-market manufacturers, distributors and omni-channel retail that need to replace outdated systems with a clean, standardized core. It delivers best-practice processes across finance, operations, manufacturing, supply chain, inventory, project services, being kept current with quarterly innovations. Executives gain real-time visibility and control with embedded analytics, workflow automation, and SAP Business AI for anomaly detection, forecasting, and AP automation. The result: faster closes, tighter cash conversion, improved on-time delivery, and fewer manual workarounds. Designed for scale, S/4HANA Cloud Public Edition supports multi-company, multi-location, multi-country operations, global compliance, and role-based security. A “clean core” approach allows for unique configurations while SAP Business Technology Platform (BTP) simplifies integrations and extensions so upgrades stay simple and predictable. The platform’s in-memory architecture (HANA) powers instant reporting on live transactional data, enabling CFOs, COOs, and CIOs to move from reactive to proactive decision-making. Commercially, the solution uses transparent subscription licensing aligned to user roles and modular line-of-business capabilities. Customers can start small and expand as needs grow adding advanced planning, embedded analytics, or industry capabilities without disrupting the core. Whether you’re standardizing one site or orchestrating multiple entities, SAP Cloud ERP provides a single source of truth for sales, operations and finance. Navigator Business Solutions is an SAP partner focused on mid-market ERP transformations. We help define your roadmap, implement fit-to-standard processes, migrate data, connect third-party systems, and enable your teams accelerating time to value while reducing risk. If you’re considering a ERP transformation project, include SAP Cloud ERP on your list. This is not your father's ERP
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ManageEngine Log360Log360 is a comprehensive security information and event management (SIEM) solution designed to address threats across on-premises, cloud, and hybrid environments. Additionally, it assists organizations in maintaining compliance with various regulations like PCI DSS, HIPAA, and GDPR. This adaptable solution can be tailored to fit specific organizational needs, ensuring the protection of sensitive information. With Log360, users have the ability to monitor and audit a wide range of activities across their Active Directory, network devices, employee workstations, file servers, databases, Microsoft 365, and various cloud services. The system effectively correlates log data from multiple sources to identify intricate attack patterns and persistent threats. It includes advanced behavioral analytics powered by machine learning, which identifies anomalies in user and entity behavior while providing associated risk scores. More than 1000 pre-defined, actionable reports present security analytics in a clear manner, facilitating informed decision-making. Moreover, log forensics can be conducted to delve deeper into the origins of security issues, enabling a thorough understanding of the challenges faced. The integrated incident management system further enhances the solution by automating remediation responses through smart workflows and seamless integration with widely used ticketing systems. This holistic approach ensures that organizations can respond to security incidents swiftly and effectively.
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BlumiraEmpower your existing team to attain enterprise-level security with confidence. Introducing a comprehensive SIEM solution that provides endpoint visibility, around-the-clock monitoring, and automated response capabilities. By simplifying complexity, enhancing visibility, and accelerating response times, we make security management more effective. We handle the intricate details so you can focus on your everyday tasks. With Blumira's ready-to-use detections, filtered alerts, and response playbooks, IT teams can derive substantial security benefits. Rapid Deployment and Instant Outcomes: Seamlessly integrates with your existing technology stack, achieving full deployment within hours and requiring no warm-up time. Unlimited Access: Enjoy predictable pricing with no limits on data logging and complete lifecycle detection. Effortless Compliance: Comes with one year of data retention, pre-configured reports, and 24/7 automated monitoring to streamline your compliance efforts. Exceptional Support with 99.7% CSAT: Our Solution Architects are here to assist with product support, while our Incident Detection and Response Team is dedicated to new detections alongside our 24/7 SecOps Support. Don’t just manage security—enhance it with Blumira.
What is Tangent Works?
Unlock the potential of your business by leveraging predictive analytics, which enables informed decision-making and streamlining of operational processes. By rapidly generating predictive models, you can enjoy enhanced accuracy and speed in forecasting as well as in spotting anomalies. TIM InstantML is a cutting-edge, hyper-automated machine learning platform specifically crafted for time series data, promoting superior forecasting, anomaly detection, and classification. This innovative solution helps you realize the full potential of your data, making it easier to utilize predictive analytics effectively. It boasts high-quality automatic feature engineering while simultaneously optimizing model structures and parameters for peak performance. TIM is equipped with flexible deployment options and can be seamlessly integrated with a variety of popular platforms. For users seeking an intuitive graphical interface, TIM Studio addresses this demand, ensuring an efficient and user-friendly experience. Adopt a genuinely data-driven methodology with the powerful features of automated predictive analytics, and unveil the insights concealed within your data with increased speed and efficiency. As you harness these insights, watch your business operations transform and empower your strategic initiatives like never before. The journey to smarter decision-making and refined processes starts with embracing these advanced analytics tools.
What is Forecastr?
Get ready to engage investors and boost your growth trajectory. Remove any doubt by presenting persuasive, data-driven metrics that are sure to create a memorable impact. Work alongside experts to formulate a trustworthy revenue forecast that you can confidently support. Our team of financial professionals, specifically geared towards startups, will assist you in constructing a personalized financial model that reflects your vision, making you stand out to prospective investors. Enjoy an online financial model that is not only driven by your data but is also both automated and smart. With our intuitive interface, you can build a robust budget in just moments, without the need to input complex formulas. Effortlessly modify variables using our assumptions feature and simple user interface. Seamlessly connect your accounting software, such as QuickBooks or Xero, to automatically pull in your actual expenses, ensuring your budget remains precise. A few clicks will enable you to link your financial model to your accounting platform, facilitating real-time updates and better forecasting. Moreover, add your sales pipeline information to enhance your short-term predictions and refine your strategic planning. By adopting this all-encompassing strategy, you will be well-equipped and knowledgeable, always one step ahead in the competitive landscape. Ultimately, this preparation will empower you to make informed decisions that drive success.
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
QuickBooks Online
Stripe
Xero
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
QuickBooks Online
Stripe
Xero
API Availability
Has API
API Availability
Has API
Pricing Information
€3.20 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tangent Works
Company Location
Belgium
Company Website
www.tangent.works/
Company Facts
Organization Name
Forecastr
Company Location
United States
Company Website
www.forecastr.co
Categories and Features
Categories and Features
Sales Forecasting
Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis