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What is Tavant Warranty?

Tavant Warranty stands out as a premier solution for managing warranties effectively. This innovative platform enables original equipment manufacturers (OEMs) and suppliers to collaborate in real-time, ensuring seamless communication throughout the warranty process. Notably, it is the only comprehensive Salesforce solution that facilitates complete warranty lifecycle management, making it a distinctive offering in the market. With more than two decades of collaboration with top manufacturers globally, this product has been meticulously crafted to meet industry needs. The Tavant Warranty solution significantly minimizes warranty expenses, enhances supplier recovery rates, streamlines claim processing, consolidates warranty data, and improves forecasting accuracy. As Tavant continues to enhance its warranty management offerings, the Tavant Warranty Analytics Platform (TMAP) has emerged as a key addition, leveraging cutting-edge artificial intelligence to provide actionable insights. Furthermore, the suite includes various modules such as Supplier Recovery, Campaign Management, Audit Management, and Field Service Management, covering the full spectrum of aftermarket services available to manufacturers while ensuring they maximize their operational efficiency.

What is SHOficina?

Boost your business efficiency with our user-friendly solution tailored for micro and small enterprises. Originally created in 1999 to meet the growing demand for repair services, the SHOficina System has seen continuous advancements over its 21-year journey, now reaching its sixth generation. This all-in-one tool empowers you to oversee critical aspects such as customer relationships, inventory management, accounts payable and receivable, contracts, equipment and vehicles, suppliers, and purchasing—all integrated into a single platform that streamlines essential information for superior business performance. Our service order control module is highly effective, facilitating the management of services rendered, third-party jobs, and replacement parts, while also accommodating a range of warranty types like internal, manufacturer, and extended warranties. Each service order, whether it is approved, completed, or ongoing, is carefully archived within our system, offering a comprehensive historical record associated with every piece of equipment or vehicle and their respective customers, thus significantly enhancing both your operational oversight and customer service capabilities. With our system, small businesses can achieve unprecedented levels of organization and efficiency, making it an indispensable tool in today’s competitive landscape.

Media

Media

Integrations Supported

SAP ERP
SAP NetWeaver
Salesforce
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Experience Cloud

Integrations Supported

SAP ERP
SAP NetWeaver
Salesforce
Salesforce Agentforce 360 Platform
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Experience Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tavant

Date Founded

2000

Company Location

United States

Company Website

www.tavant.com/warranty-management

Company Facts

Organization Name

SHARMAQ

Date Founded

1980

Company Location

Brazil

Company Website

www.sharmaq.com.br/

Categories and Features

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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