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Ratings and Reviews 0 Ratings
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What is Claimlane?
Claimlane is aftersales software for ecommerce brands and retailers in the US, UK, and Nordics. Support teams use it to manage warranty claims, returns, repairs, and spare part orders without chasing customers for missing details. The claim form collects everything up front: product photos, videos, serial numbers, receipts, and order info. Rules decide what happens next based on product, warranty period, and supplier terms. Claimlane’s AI Agent is built only for warranty claims and returns. It looks at the evidence, applies those rules, and recommends a resolution so new agents don’t need months of product training. Managers get data on faulty products, recurring issues, and which suppliers slow things down. Claims can be shared with suppliers directly, and B2B partners can file claims in the same system. 75+ integrations cover webshops, ERPs, helpdesks, and shipping. MaxGaming, with 30,000+ SKUs, now closes complex RMA cases 77% faster.
Integrations Supported
AfterShip
BigCommerce
DanDomain
Dynamics 365 Commerce
EasyPost
FedEx Ship Manager
Fin
Gorgias
Klaviyo
Magento
API Availability
API Availability
Has API
Pricing Information
$99/month
Pricing Information
$800/month
Includes 2,000 tickets per year, standard integrations, and API access with webhooks. Custom plans are priced on ticket volume and add-on modules, such as Analytics and custom integrations. Book a demo for a quote.
Supported Platforms
SaaS
Android
Supported Platforms
SaaS
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
KeplaCloud
Date Founded
2026
Company Location
United States
Company Website
keplacloud.com/tech-support-pro
Company Facts
Organization Name
Claimlane
Company Location
Denmark
Company Website
www.claimlane.com
Categories and Features
Help Desk
Not specified
Categories and Features
Customer Experience
Action Management
Analytics
Feedback Management
Knowledge Management
Returns Management
Not specified
Warranty Management
Not specified