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What is TechCX?

Numerous organizations face significant hurdles when striving to achieve success with extensive projects. At IVO, we firmly believe that there is a way to improve this situation. Such an improvement can be realized when a business partners with a leading technology implementation firm to effectively incorporate the finest technological solutions into their workflows. This partnership can result in substantial advancements in business operations, facilitating better forecasting, planning, and scheduling, which ultimately minimizes employee downtime, enhances timely deliveries, and lowers management-related capital expenditures. By prioritizing operational efficiency and customer satisfaction, companies can experience increased customer loyalty and heightened profitability. Ultimately, exceptional business performance is attainable, thanks to the digital transformation experts at IVO. Our unmatched industry knowledge in the region makes us the perfect ally for executing an exemplary implementation of Field Service Cloud. In this way, we not only refine processes but also cultivate sustainable success for our clients, ensuring they thrive in an ever-evolving marketplace.

What is Field Pros?

Field Pros, the premier CRM/ERP system crafted by professionals with a deep understanding of the service industry, empowers companies to monitor all facets of their operations—from managing fleets to overseeing projects and processing payments. We enable service-oriented companies to operate smoothly and productively. With over 35 years of experience in managing service businesses, our founders have leveraged their extensive industry insights and innovative artificial intelligence to develop a state-of-the-art cloud CRM tailored for the service sector. Our platform caters to a diverse range of trades, ensuring every company can harness advanced technologies that enhance operational efficiency and effectiveness. By integrating our solutions, businesses can streamline their processes and improve overall performance.

Media

Media

Integrations Supported

Integrations Supported

Docusign
Google Ads
Google Analytics
Mailchimp
QuickBooks Online
QuickBooks Online Advanced
Twilio
Zillow
Zillow Rental Manager

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

https://fieldpros.ai/contact/

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

IVO

Company Location

United States

Company Website

ivo.co.nz/tech-cx-the-ideal-customer-experience

Company Facts

Organization Name

Field Pros

Company Location

United States

Company Website

fieldpros.ai/

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Categories and Features

CRM

Call Logging
Email Marketing
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Task Management

ERP

CRM
Dashboard
Inventory Management
Order Management
Project Management
Reporting/Analytics
Sales Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Work Order Management

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