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What is TechGrid?

TechGrid acts as an all-in-one hub that connects companies with a network of qualified Tech Service Providers (TSPs) and collaboration partners, streamlining the delivery of IT solutions. Users can showcase their full service offerings in As-a-Service bundles, which automatically calculate options for hardware, services, support, and financing. By answering a few simple questions, clients can witness the creation of their bill of materials in real-time through our cutting-edge BOM automation tool. This tool significantly improves operational efficiency and accelerates the proposal process, making it easier for clients to review and approve offers. In essence, TechGrid not only helps you finalize more deals quickly but also ensures a smooth and efficient experience for everyone involved, fostering better relationships between businesses and their customers. Ultimately, the platform is designed to make the entire process more user-friendly and efficient.

What is Autonomous Digital Experience Management (ADEM)?

An integrated digital experience management solution that works with Prisma SAE, along with GlobalProtect and Prisma Access, enables the enhancement of user experiences without the necessity for extra software or hardware installations. IT teams are required to swiftly detect and address issues in the entire service delivery chain, catering to both remote and office-based employees. By utilizing ADEM, which is part of the SASE framework, you can easily uncover answers to any performance-related inquiries for any user. This tool provides extensive insights into user experiences, allowing you to identify critical incidents and their underlying causes effectively. With comprehensive visibility, you can oversee user experiences by correlating performance metrics across all networks and endpoints, ensuring that any potential problems are swiftly addressed to maintain optimal functionality. Furthermore, this approach fosters a proactive stance in managing digital experiences, ultimately enhancing overall productivity and satisfaction among users.

Media

Media

Integrations Supported

ConnectWise Automate
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
SAP CRM
Salesforce
Sugar Connect
Zoho CRM

Integrations Supported

Prisma Access
Prisma SASE
Prisma SD-WAN

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TechGrid

Date Founded

2021

Company Location

United States

Company Website

techgrid.com

Company Facts

Organization Name

Palo Alto Networks

Date Founded

2005

Company Location

United States

Company Website

www.paloaltonetworks.com/sase/adem

Categories and Features

MSP

Not specified

Categories and Features

MSP

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring

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