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What is TechSavve RMM?

TechSavve RMM provides a robust solution tailored for remote monitoring and management, incorporating integrated professional services automation (PSA) specifically designed for managed service providers as well as IT departments. The software is versatile in its deployment options, able to run on a Linux server, be installed on a Windows server for smaller office configurations, or be hosted by DFWTechPros. Its agentless collector effectively manages servers, computers, networking devices, hypervisors, and cloud accounts through various protocols and APIs, thereby removing the necessity for a dedicated agent on each monitored device. This platform offers a seamless integration of features such as alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal, and a secure password vault, enhancing overall functionality. Included within its PSA features are essential functions like ticketing, service-level agreements, time tracking, and invoicing, with the added capability of tickets interfacing with other external PSA systems. Additionally, mobile applications for both iPhone and Android provide users with convenient access while on the move. Designed to cater to the needs of IT service providers and internal IT departments managing diverse customer environments or multiple sites, this software serves as a crucial tool for improving efficiency and organization. To give potential users a taste of its comprehensive features, a free 30-day trial is available, allowing them to experience the platform’s capabilities before making a commitment. Ultimately, TechSavve RMM stands out as a pivotal resource in the realm of IT management solutions.

What is ExpressConnect?

Boost your operational efficiency and enhance support services with ExpressConnect, a comprehensive solution designed for optimal maintenance of data centers. Our service is equipped with proactive failure detection capabilities that minimize downtime through advanced hardware monitoring of your servers, storage, and network infrastructures. Say goodbye to the complications of service calls, as our automated support system generates tickets based on real-time alerts, providing continuous coverage day and night. Each ticket is accompanied by fault diagnosis and insightful service information, keeping you consistently informed about your systems' health. With secure, agentless, and email-based functionalities, handling your service tickets is a simple task that can be performed from virtually anywhere at any time. You can conveniently upload relevant technical documents and communicate notes to foster direct collaboration with your engineers. Stay informed about your service tickets’ statuses in real-time and access historical data organized by agreement, location, or date for thorough analysis. Furthermore, ticket placement can be effortlessly integrated into your existing ITSM framework. Utilizing the support data provided, you can enhance your infrastructure project forecasts and fine-tune your maintenance coverage as needed. This comprehensive strategy not only simplifies your operations but also empowers you to adopt a proactive approach to managing your data center effectively, ensuring readiness for any potential challenges that may arise.

Media

Media

Integrations Supported

Autotask PSA
HaloPSA

Integrations Supported

Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
Windows
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

DFWTechPros LLC

Date Founded

2026

Company Location

United States

Company Website

techsavve.com

Company Facts

Organization Name

Service Express

Date Founded

1993

Company Location

United States

Company Website

serviceexpress.com/expressconnect/

Categories and Features

RMM

Not specified

Categories and Features

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