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What is TechSee?

A comprehensive platform can be implemented to improve your organization's visual knowledge and gradually automate processes. TechSee's solution offers a consolidated perspective on customer challenges throughout the organization. This capability facilitates seamless transitions between different communication channels while utilizing visual data to drive AI-powered automation. The effectiveness of the platform has been validated across large teams, accommodating thousands of representatives. Additionally, it can assist technicians, agents, and end users in various locations without compromising availability or performance. By employing visual data and Computer Vision AI, the platform automates workflows, providing immediate decision-making support for agents and enabling self-service options for customers. Organizations gain access to the complete history of each customer's visual interaction, allowing for a deeper understanding of the context behind every inquiry. This valuable information enhances internal collaboration and ensures adherence to privacy regulations. Ultimately, the platform presents a transformative approach to customer service, fostering efficiency and improved customer experiences.

What is ARcube?

Present your company or product through an engaging and interactive approach. Picture a vibrant augmented reality showcase that blends striking visuals, compelling videos, and dynamic animations into a seamless experience. Imagine being able to grasp three-dimensional objects of different shapes, colors, and styles right in your palm. We can design a captivating AR environment that displays a variety of products in an engaging manner. Moreover, we can create a fun and educational AR quiz that allows users to explore objects up close while learning and tracking their answers and performance. In addition, our open-source platform hosted on GitHub (github.com/rvdleun) empowers users to design and share their own augmented reality creations under a Creative Commons license. This platform facilitates the customization of cubes through the ARCUBE template, built on Aframe.io and AR.js. By integrating these features, we enhance the user experience while promoting creativity and innovation in the world of augmented reality, making it a truly interactive platform.

Media

Media

Integrations Supported

Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$29.99/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

TechSee

Company Location

Israel

Company Website

www.techsee.me/

Company Facts

Organization Name

VRmaster

Date Founded

2014

Company Location

Netherlands

Company Website

vrmaster.co/arcube/

Categories and Features

AR Training

Not specified

Artificial Intelligence

For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Process/Workflow Automation
Rules-Based Automation

Computer Vision

Blob Detection & Analysis
Building Tools
Image Processing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Electronic Signature
Live Chat
Remote Access
Remote Support
Screen Sharing
Video Chat

Categories and Features

AR Training

Not specified

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