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What is TekSIP?

TekSIP for Windows functions both as a SIP Registrar and a SIP Proxy, accommodating various transport protocols including UDP and TCP for both IPv4 and IPv6, as well as TLS and WebSocket, with only the commercial versions offering support for Secure WebSocket and TLS. It has been verified to operate on Microsoft Windows Vista, 7, 8, 10, and 11 servers, serving as a signaling service for SIP-based phones utilizing WebRTC technology. In addition, TekSIP adheres to several RFC standards, including RFC 3261, RFC 3263, RFC 3581, RFC 3891, RFC 3311, and RFC 3481, enabling NAT traversal and ENUM functionality. Users are able to select the listening IP address and alternative SIP endpoints for outgoing calls, while session details can be logged for review alongside real-time monitoring of registrations and active sessions. The Windows Performance Monitor (Perfmon.exe) facilitates tracking of active sessions and registrations, enhancing oversight. Furthermore, in cases where the intended endpoint is unavailable—whether due to being offline or busy—TekSIP redirects calls to an alternate endpoint, ensuring seamless communication. Additionally, the graphical user interface (GUI) provides users the capability to terminate any active SIP session easily.

What is ManageEngine Desktop Central MSP?

Desktop Central MSP offers remote administration and management of Windows desktops specifically designed for managed service providers, accommodating MSPs of all sizes. This platform enables MSPs to remotely oversee and manage their clients' devices, such as desktops and servers, facilitating maintenance tasks and modifications. Furthermore, MSPs can select from two different editions of the Desktop Central MSP software: the enterprise edition and a free version, allowing for flexibility based on their needs. The dual-edition structure provides options that can cater to various operational requirements and budget constraints.

Media

Media

Integrations Supported

Axonius
Control D
HivePro Uni5
OctoXLabs
Quickwork
ScalePad Lifecycle Manager
ServiceNow
TekRADIUS
Zendesk

Integrations Supported

Axonius
Control D
HivePro Uni5
OctoXLabs
Quickwork
ScalePad Lifecycle Manager
ServiceNow
TekRADIUS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$239
Free Trial Offered?
Free Version

Pricing Information

$22.50 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KaplanSoft

Date Founded

2011

Company Location

Turkey

Company Website

www.kaplansoft.com

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

United States

Company Website

www.manageengine.com/desktop-management-msp/

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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