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What is Tekmetric?

Tekmetric serves as a comprehensive management solution tailored for auto repair shops, allowing businesses to establish customer profiles, manage scheduling, and upload multimedia content while creating repair orders that utilize integrated labor guides. Additionally, it enables users to monitor inventory levels, track parts and job workflows, customize labor and shop fees, and apply taxes. Users can also communicate with customers via email and text, assess job profitability, and analyze metrics related to gross sales and technician working hours, among a plethora of other features that enhance operational efficiency. This tool is designed to streamline the workflow of repair shops, ultimately facilitating better customer service and financial management.

What is HITS?

HITS is a sophisticated cloud-based software platform designed specifically for the automotive and tire sectors, developed by Andreoli & Associates. It is specifically crafted to meet the needs of independent tire and auto service professionals, providing features such as appointment scheduling, inventory control, accounting management, and labor oversight. This all-encompassing solution is divided into three main modules: HITS BPOS, which functions as the point of sale system for tire and auto services; HITS TireLink, an optional enhancement for tire wholesale e-commerce; and HITS ServiceCAT, an extra package aimed at producing quotes for parts and labor. By integrating these modules, businesses can significantly enhance their operational efficiency and improve customer service. Ultimately, HITS empowers users to manage their operations with greater ease and effectiveness.

Media

Media

Integrations Supported

Steer
AutoVitals
Autoflow
Broadly
Detect Auto
Flock
KUKUI
PartsTech
Podium
QuickBooks Online
Repair Shop Solutions
Service-Intel
Slack

Integrations Supported

Steer
AutoVitals
Autoflow
Broadly
Detect Auto
Flock
KUKUI
PartsTech
Podium
QuickBooks Online
Repair Shop Solutions
Service-Intel
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tekmetric

Date Founded

2017

Company Location

United States

Company Website

info.tekmetric.com/tekmetric-demo

Company Facts

Organization Name

Andreoli & Associates

Date Founded

1985

Company Location

United States

Company Website

www.hitstiresoftware.com

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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