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What is Telappliant?

Since 2003, our mission has been to support the growth trajectories of small and medium-sized enterprises. We provide a range of budget-friendly phone systems that come packed with diverse features, alongside high-speed internet solutions and all-encompassing IT and cybersecurity offerings. Recently, advancements in VoIP (Voice over Internet Protocol) technology have allowed for a smooth transition of voice services to the cloud. The cloud typically refers to services that are managed in data centers and accessed over the internet, with cloud telephony specifically focusing on voice services that replace traditional telephone systems like PBXs with solutions offered by external providers. By utilizing smart call management and examining behavioral trends, businesses can greatly boost customer satisfaction and make well-informed choices. This technological progression empowers smaller businesses to compete more effectively with larger firms by broadening their operational reach and enhancing initial customer interactions. Furthermore, users can access their systems remotely from virtually anywhere, enabling them to enjoy full functionality of their office phones while they are away. Adopting these innovative technologies not only enhances operational efficiency but also significantly improves customer engagement, ultimately leading to better business outcomes. As companies continue to embrace these solutions, the potential for growth and success expands even further.

What is GAO Research?

GAO Research Inc. is a versatile software solution provider that focuses on embedded modem software, fax modem technologies, speech codecs, and telephony software specifically designed for industries such as electronics, telecommunications, and semiconductors within the realm of embedded engineering. The company offers a wide range of services, including VoIP and FoIP solutions, as well as V.92 and V.90 softmodems with fallback functionalities, in addition to Super G3 and G3 fax software and sophisticated speech and video codecs, all compatible with a diverse selection of DSPs and microprocessors available in the market. In addition to high-quality software offerings, GAO prides itself on delivering outstanding technical support, extensive platform knowledge, and state-of-the-art testing facilities to its clients. Moreover, GAO provides system designers and engineers with an all-encompassing VoIP packaged solution that includes modules for both fax and data transmission over IP, thereby facilitating quicker development timelines and faster market introduction. A standard IP Telephony System is made up of crucial components like User Interface, Voice Processing, Network Protocols, Network Management, and System Services, all playing vital roles in optimizing system performance. This comprehensive approach guarantees that clients benefit from not just innovative software solutions but also the essential tools needed to improve their operational efficiency, ultimately leading to better overall performance and customer satisfaction. Through its unwavering commitment to excellence, GAO Research Inc. continues to set new benchmarks in the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telappliant

Company Location

United Kingdom

Company Website

www.telappliant.com

Company Facts

Organization Name

GAO Research

Company Location

United States

Company Website

www.gaoresearch.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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