List of the Best GAO Research Alternatives in 2026

Explore the best alternatives to GAO Research available in 2026. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to GAO Research. Browse through the alternatives listed below to find the perfect fit for your requirements.

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    3CX Reviews & Ratings
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    3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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    Venta4Net Reviews & Ratings

    Venta4Net

    Venta Association

    Seamlessly connect and communicate with fax and voice.
    Venta4Net™ is a networked iteration of the popular VentaFax software, facilitating the sending and receiving of both fax and voice messages through a fax modem using traditional telephony or via the Internet using IP telephony. This cutting-edge solution enables users to communicate through faxes and voice messages from any computer that is part of a local or global network, assuming the necessary client-side software is installed. The messages generated by clients are managed through a specific server, which operates on one of the networked computers running the server version of Venta4Net. It is crucial for this server to be equipped with a modem or multiple modems connected to telephone lines or to have Internet access for VoIP capabilities. Furthermore, the server can double as an answering machine, adept at receiving both fax and voice messages. Depending on the user's settings, incoming messages can be routed to designated recipients or forwarded to several users simultaneously. Once these messages are received, users also have the flexibility to manually forward them to others if desired, thereby enhancing overall communication efficiency. This all-encompassing system not only simplifies the handling of fax and voice communications but also fosters a more interconnected and responsive networked environment. Its versatility ensures that users can adapt their communication preferences to suit their specific needs, making it an invaluable tool for modern communication.
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    PBXware Reviews & Ratings

    PBXware

    Bicom Systems

    Empowering businesses with adaptable, reliable, and scalable communication solutions.
    PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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    CALLMaster Software Reviews & Ratings

    CALLMaster Software

    SpeechSoft

    Revolutionizing telephony with scalable, innovative automation solutions.
    SpeechSoft Inc. focuses on developing and distributing telephony automation software while also providing hardware and comprehensive solutions that effectively integrate with various telephony systems, including VoIP, T1, Digital PBX, and Analog formats. Their flagship CALLMaster software combines six powerful telephony features into a single, all-encompassing package, making it an ideal solution for a wide range of business needs. The company’s telephony products are designed for scalability and are based on an open, non-proprietary framework, enabling businesses to create budget-friendly solutions tailored to their unique requirements. Founded in 1987, SpeechSoft, Inc. has utilized its extensive industry experience to deliver cost-effective telephony solutions across diverse sectors. Through strategic partnerships with leading companies like Microsoft and Dialogic, SpeechSoft is dedicated to providing cutting-edge solutions that adapt to the changing demands of its customers. Emphasizing the importance of long-lasting partnerships, the firm is committed to evolving its offerings in line with future developments in telephony technology, ensuring that clients remain at the forefront of innovation. This proactive approach not only enhances customer satisfaction but also positions SpeechSoft as a leader in the telephony automation sector.
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    RelayFax Reviews & Ratings

    RelayFax

    Alt-N Technologies

    Streamline your faxing experience with effortless email integration.
    RelayFax functions as a highly effective server for email-to-fax and fax-to-email operations, optimizing the way you manage fax communications. It makes the processes of sending, receiving, and organizing fax traffic across your network straightforward and efficient. By integrating effortlessly with existing email platforms, RelayFax allows users to send faxes directly from their desktops. The RelayFax Network Fax Manager further improves this functionality, making fax handling more streamlined. It supports a wide variety of systems and configurations, including SSL and TLS encryption, Direct Inward Dialing (DID) routing, and is compatible with TWAIN devices such as scanners and digital cameras. Users can choose between different types of fax modems or leverage Fax-Over-IP (FOIP) technology to send and receive faxes without a modem. Moreover, the RelayFax Network Fax Manager is capable of automating many fax-related tasks, like modem detection, fax scheduling, and managing incoming faxes. In addition to these features, it provides integration with Optical Character Recognition (OCR) technology and customizable routing rules, ensuring fast and efficient faxing of scanned documents. This all-encompassing solution ultimately simplifies the faxing process for organizations of any size, making it an invaluable asset in today's digital communication landscape.
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    Esker VSI-FAX Reviews & Ratings

    Esker VSI-FAX

    Esker

    Streamline your faxing with efficient, cost-saving technology solutions.
    Esker VSI-FAX is a comprehensive fax server solution that caters to various platforms, enabling organizations to send and receive faxes seamlessly from their desktop applications and enterprise systems across Linux, Unix, and Windows environments. By utilizing Fax over IP (FoIP) technology, this solution integrates smoothly with existing Voice over IP (VoIP) networks, eliminating the need for traditional fax machines and resulting in operational cost savings of up to 40%. It is designed to manage high-volume fax production, featuring automated document delivery, native file imaging, and customizable routing options that greatly enhance the efficiency and reliability of fax communications. Moreover, its flexible design makes it an ideal choice for businesses of all sizes seeking to optimize their faxing workflows. With its robust capabilities, Esker VSI-FAX not only simplifies the faxing process but also supports the dynamic needs of modern enterprises.
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    ASTPP Reviews & Ratings

    ASTPP

    ASTPP

    Transform your VoIP business with a comprehensive telephony solution!
    Introducing a revolutionary TelePhony Platform designed specifically for individual entrepreneurs, wholesale service providers, and residential VoIP operators! This platform is available as an open-source solution, enabling anyone to embark on their telephony journey without incurring any initial expenses thanks to ASTPP. Renowned as one of the foremost VoIP Billing Software solutions in the market, ASTPP focuses on improving user experience by providing a holistic telephony solution. This open-source platform has advanced significantly beyond merely being a billing tool, evolving into a comprehensive “Smart TelePhony Platform.” The latest version of ASTPP is equipped with sophisticated functional modules that enhance operational efficiency, thereby eliminating the need for multiple applications to manage a VoIP business. It features integrated hosted IP PBX capabilities, Class 4/5 Softswitch functions, and a powerful invoicing and billing system, all driven by Smart Technology. Users benefit from the ability to manage both origination and termination rates independently, optimizing their profits through least cost routing and cost-based routing techniques. This groundbreaking solution promises to transform the VoIP landscape for both emerging and established enterprises, making telephony more accessible than ever before. With its user-friendly interface and comprehensive features, entrepreneurs can confidently navigate the complexities of the VoIP market.
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    Phone EVE Reviews & Ratings

    Phone EVE

    VoiceCTI Communications

    Streamline your communication with intuitive, cost-effective telephony software.
    The basic edition of Phone EVE is an uncomplicated telephony software that facilitates auto dialing, voicemail capture, caller ID identification, contact organization, and management of call logs. For more than two decades, VoiceCTI Communications Inc. has led the way in creating applications and products for computer telephony integration (CTI). With a skilled team of developers, the company delivers cost-effective, intuitive applications that integrate smoothly into both business and personal computer and phone configurations. Users can access the basic version of Phone EVE for free, with no time limitations imposed. To utilize the software, users must have a Windows PC, a headset or analog handset, and a compatible telephony device to meet the software's minimum requirements. For the best voice clarity and a superior telephony experience, it is suggested to employ a TAPI-compliant telephony device. Presently, the software is compatible with Way2call Hi-Phone Desktop products, which enhances its usability. It is crucial to differentiate between voice modems and telephony devices, as they serve different functions. The basic version of Phone EVE is designed for a single line, while the more advanced versions can manage up to four analog lines, offering flexibility to cater to a variety of user needs. As advancements in technology continue to unfold, VoiceCTI remains committed to improving its services and expanding its product offerings to better meet customer demands. This dedication to innovation ensures that users can rely on VoiceCTI for their evolving telecommunication needs.
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    VPS+ Reviews & Ratings

    VPS+

    L7TR

    Empower your network solutions with seamless prototyping and testing.
    VPS+ serves as both an integrated development environment and a robust virtual layer network protocol IDE. It enables rapid prototyping and deployment of protocol stacks tailored for data network solutions, including applications in IoT and VoIP. Additionally, it ensures Quality Assurance by validating both network and device quality. The system allows for the simulation of impaired network conditions and devices in a controlled manner, and it provides the capability to generate any type of traffic with complete control. VPS+ also incorporates a wide array of cutting-edge technologies, such as protocol emulation across layers 2, 3, 4, and application protocols. It supports RTC and VoIP signaling through SIP or SIPs, as well as RTC and VoIP media using RTP or SRTP. Furthermore, it emulates and supports various media players, recorders, cameras, microphones, text-to-speech (TTS), and automatic speech recognition (ASR) systems, alongside supporting diverse speech and video codecs. The platform includes functionalities for tone generation and detection, IoT sensor and actuator emulation, as well as HTTP and IoT CoAP support. Lastly, VPS+ allows for impairment insertion at every layer, accommodating issues like loss and latency effectively. This comprehensive suite of features makes VPS+ an invaluable tool for developers and network engineers alike.
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    DID Global Reviews & Ratings

    DID Global

    DID Global

    Elevate communication with premium, scalable, cost-effective telephony solutions.
    DID Global provides top-notch, efficient premium IP telephony solutions designed for both business and personal use, enabling rapid scalability and significant savings on advertising expenses while driving sales growth. Our clients benefit from competitive pricing, as we adhere to the principle that "price reflects quality." By choosing local operators, you can reduce your advertising costs by up to 60%, and utilizing a prestigious local number fosters greater trust among your clients. We prioritize high-quality and reliable communication channels, ensuring that if you experience a connection loss, you can quickly switch to an alternate provider thanks to our channel redundancy. This guarantees seamless communication with your customers, allowing your business to operate without interruptions. Furthermore, we proudly extend our exceptional services to clients across more than 150 countries. Our commitment to quality and customer satisfaction sets us apart in the competitive telephony market.
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    BDM Voice Reviews & Ratings

    BDM Voice

    BDM Voice

    Tailored telephony solutions for seamless communication and collaboration.
    Selecting the ideal telephone system for your enterprise can seem overwhelming given the multitude of options available. If you have a moment, keep reading to uncover the different selections you can make. Alternatively, you may wish to contact us, and our knowledgeable team will work alongside you to pinpoint a suitable solution that meets your specific needs. At BDM, we adopt a tailored approach to telephony, taking into account various factors such as your business size, location, remote work practices, number of sites, and the current network setup to suggest the most fitting solution. This type of system is commonly known as Cloud Telephony, IP Telephony, or VoIP (Voice over Internet Protocol), as it relies on a data network, thereby reducing the necessity for extensive hardware installations. Whether you lean towards the practicality of a traditional desktop handset, a desktop computer with a headset, or a mobile device, our systems provide the versatility to cater to all these options or even a combination of them, ensuring that your team's communication remains fluid and effective. It is crucial to evaluate how each alternative can boost your operational efficiency and align seamlessly with your strategic business objectives. Ultimately, making an informed decision will help you enhance collaboration and communication within your organization.
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    RightFax Reviews & Ratings

    RightFax

    OpenText

    Streamline workflows with secure, cost-effective enterprise faxing solutions.
    OpenText™ RightFax is a sophisticated, centralized fax solution that provides organizations with robust enterprise-level faxing capabilities. It effectively connects with a variety of applications such as email, desktop tools, and document management systems, enabling high-volume fax transmissions from platforms like CRM, ERP, and ECM. When organizations need to incorporate fax functionality into their process management applications, RightFax proves to be the perfect server for boosting operational efficiency. Installed on a local area network (LAN), OpenText™ RightFax™ enables users, applications, and systems within that network to send and receive digital faxes without relying on paper. This enterprise-grade software securely connects to onsite analog or digital phone systems, voice-over-IP, or cloud services to guarantee safe fax delivery. By integrating user emails and backend application faxing, RightFax is instrumental in reducing overall faxing costs for businesses, thereby promoting cost-effective communication solutions. This thorough approach to fax processing not only empowers organizations to optimize their operations but also ensures that they retain a dependable method of communication. Ultimately, RightFax enhances productivity by streamlining workflows and minimizing the time spent on traditional faxing methods.
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    Phonology Reviews & Ratings

    Phonology

    Phonology

    Seamless VoIP solutions for enhanced connectivity and collaboration.
    Phonology specializes in providing VoIP solutions specifically designed for small to medium-sized enterprises as well as larger organizations, facilitating seamless connectivity, communication, and collaboration across a variety of channels while ensuring outstanding quality and adaptability in VoIP services. Their powerful Hosted PBX system for cloud-based phone solutions empowers users to take advantage of large enterprise PBX functionalities through virtual extensions, effortlessly integrating with preferred third-party applications to boost telecommunication effectiveness. The Unified Communications feature merges different communication methods into one cohesive platform, making collaboration easier and more efficient for users. For those who may find managing physical and wired PRI, BRI, or PSTN lines challenging, Phonology offers SIP Trunks, which streamline the management of business communications, alleviating stress and complexity. This all-encompassing approach allows organizations to concentrate on their primary goals, all while benefiting from enhanced and simplified communication solutions that promote productivity. By choosing Phonology, businesses can ensure they are equipped with cutting-edge technology that meets their evolving communication needs.
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    PXO+ Reviews & Ratings

    PXO+

    L7TR

    Revolutionize your communication with customizable features and security.
    PXO+ is an exceptional softphone for real-time communication (RTC) that boasts a vast array of customizable features, making it extremely versatile. This softphone is ideal for testing RTP and SIP functionalities, and it accommodates over 25 audio and speech codecs as well as more than 8 video codecs. Additionally, PXO+ enables scripting capabilities through VoiceXML, which enhances its functionality for various applications. It performs exceptionally in RTC quality assurance and VoIP environments, ensuring a robust communication experience. Moreover, it incorporates STIR/SHAKEN technology for enhanced security and verification of calls. Overall, PXO+ stands out as a comprehensive solution for communication needs.
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    Snappy Fax Server Reviews & Ratings

    Snappy Fax Server

    John Taylor & Associates

    Effortless faxing solutions with unmatched security and convenience.
    Our initial software was designed to streamline the process of sending and receiving faxes through your telephone line and fax modem, and we continue to support that classic "real-time" capability. Recognizing the benefits of online faxing several years ago led us to collaborate with Snappy Fax and Snappy Fax Server, enabling the use of FaxAge and SRFax online fax services, despite not offering our own online fax service. After thorough research and analysis of around twenty different services, we determined that these two options excelled in terms of cost-effectiveness, security, and compliance with HIPAA requirements. By eliminating the necessity for a complex web interface and enhancing the faxing experience, Snappy Fax enables seamless and unattended receipt of incoming faxes in the background, making it an optimal front-end solution for both FaxAge and SRFax. This integration not only improves user convenience but also upholds rigorous standards of efficiency and security. Furthermore, our commitment to providing reliable fax solutions continues to evolve as we explore new technologies and partnerships.
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    Telappliant Reviews & Ratings

    Telappliant

    Telappliant

    Empowering small businesses with innovative, cloud-based communication solutions.
    Since 2003, our mission has been to support the growth trajectories of small and medium-sized enterprises. We provide a range of budget-friendly phone systems that come packed with diverse features, alongside high-speed internet solutions and all-encompassing IT and cybersecurity offerings. Recently, advancements in VoIP (Voice over Internet Protocol) technology have allowed for a smooth transition of voice services to the cloud. The cloud typically refers to services that are managed in data centers and accessed over the internet, with cloud telephony specifically focusing on voice services that replace traditional telephone systems like PBXs with solutions offered by external providers. By utilizing smart call management and examining behavioral trends, businesses can greatly boost customer satisfaction and make well-informed choices. This technological progression empowers smaller businesses to compete more effectively with larger firms by broadening their operational reach and enhancing initial customer interactions. Furthermore, users can access their systems remotely from virtually anywhere, enabling them to enjoy full functionality of their office phones while they are away. Adopting these innovative technologies not only enhances operational efficiency but also significantly improves customer engagement, ultimately leading to better business outcomes. As companies continue to embrace these solutions, the potential for growth and success expands even further.
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    FaxBack Reviews & Ratings

    FaxBack

    FaxBack

    Revolutionizing fax technology for seamless, secure communication solutions.
    Connecting fax machines to on-site fax servers greatly improves their functionality. By creating a direct link between fax machines and VoIP providers via HTTPS, users can enjoy enhanced reliability and security. This innovation represents a significant step forward in the integration of fax machines with VoIP systems. The cutting-edge Fax ATA utilizes HTTPS for the real-time, secure transmission of faxes over a variety of data connections, including internet, cellular, and satellite, while also introducing advanced features like automatic fax archiving and email notifications. FaxBack specializes in providing customized fax machine solutions that cater to the needs of modern businesses reliant on VoIP and Internet connectivity. This configuration enables organizations to connect their fax machines either to a local fax server or directly with a VoIP provider. Furthermore, FaxBack’s offerings equip fax machines with functionalities comparable to the enhancements VoIP brings to telephony, allowing users to receive notifications of incoming faxes via email and to effectively track, archive, and manage faxes through the control panel provided by either the fax server or the service provider. As a result, companies can optimize their communication workflows and boost overall productivity while ensuring the dependability of their fax operations. This comprehensive approach not only elevates the integration of traditional fax technology but also positions businesses to thrive in an increasingly digital landscape.
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    TCMS Reviews & Ratings

    TCMS

    Total Call Center Management Solutions

    Revolutionizing customer interactions with innovative, efficient solutions.
    Total Call Center Management Solutions® stands as a global frontrunner in delivering Customer Interaction Management Solutions, employing advanced Computer Telephony Integration and CRM Systems to boost operational effectiveness in a variety of sectors. We provide an extensive range of systems tailored for VoIP Call Centers, Automatic Dialers, and an array of Call Processing Products that support both Inbound and Outbound communication strategies. Our expertise lies in the flawless amalgamation of computer telephony with both hardware and software platforms, which includes offerings such as Interactive Voice Response and Interactive Information Systems; in addition, we provide software customization, consulting services, and customer relationship management solutions. The implementation of TCMS call center solutions empowers businesses, institutions, and organizations to enhance their operational efficiency while significantly lowering overhead expenses through improved responsiveness in customer interactions, ultimately elevating their competitive edge. TCMS Call Center Products are designed with simplicity in mind, ensuring robust and flexible call automation solutions that cater to a wide spectrum of requirements. With a steadfast dedication to innovation and excellence, we guarantee that our clients continually achieve superior customer service standards and maintain a leading position in the market. As we evolve, we remain committed to adapting our solutions to meet the ever-changing demands of customer interaction.
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    FAXCOM Reviews & Ratings

    FAXCOM

    Biscom

    Reliable, scalable fax solutions for modern enterprise communication.
    Founded in 1986, FAXCOM has established itself as a leader in the enterprise fax industry. Offering both on-premises and cloud-based solutions, it accommodates a variety of telephony systems including T.30, T.38, SIP, and Analog, as well as T1 PRI. Additionally, FAXCOM is compatible with virtual environments, enhancing its versatility. This solution stands out as an ideal choice for medium to large enterprises due to its reliability, scalability, and robust security features. With its comprehensive support for diverse communication needs, FAXCOM ensures that businesses can efficiently manage their fax operations.
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    VitalPBX Reviews & Ratings

    VitalPBX

    VitalPBX

    Effortless PBX management with robust security and adaptability.
    VitalPBX is a comprehensive PBX platform built on Asterisk and designed to operate on Centos 7. This powerful and adaptable platform enables users to effortlessly manage their PBX systems with ease. With an intuitive user interface complemented by helpful tooltips, navigating through the system is straightforward. It is essential for telephony systems to remain vigilant about potential security vulnerabilities and implement measures to mitigate these risks. VitalPBX provides multiple layers of defense to safeguard against cyber threats in the realm of VoIP communications. Moreover, its security features ensure that users can maintain a reliable and secure communication environment.
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    Sangoma Wholesale Carrier Services Reviews & Ratings

    Sangoma Wholesale Carrier Services

    Sangoma

    Empowering ITSPs and MSPs with seamless communication solutions.
    Sangoma Wholesale Carrier Services, formerly known as VI Communication Services, has been specifically designed to help Internet telephony service providers (ITSPs) and managed service providers (MSPs) effortlessly deliver the high-caliber services their customers expect. Businesses can take advantage of our communication APIs to weave voice and messaging features into their applications, enabling smooth communication with their client base. By leveraging our services, ITSPs, MSPs, or value-added resellers (VARs) can enrich their current retail SIP trunking offerings by adding extra phone numbers and VoIP functionalities that might not be part of their existing systems, thus unlocking new revenue streams. If you are just starting out, there is also the possibility to establish a new retail SIP trunking service, allowing you to incorporate desired features for your clients, such as messaging, conference bridging, and a range of other services to improve their overall experience. This adaptability not only empowers businesses to meet the demands of their clientele but also positions them to thrive in a constantly shifting telecommunications landscape. Moreover, the ability to customize and expand services as needed fosters long-term growth and customer loyalty.
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    Zetafax Reviews & Ratings

    Zetafax

    Equisys

    Secure, efficient fax solutions tailored for modern businesses.
    Zetafax stands out as a widely recognized fax server software, celebrated for its ability to deliver secure, fast, and cost-effective document distribution services. Equisys has built a strong reputation through its easy installation process and intuitive management, offering comprehensive fax server solutions that significantly lower costs while boosting operational efficiency. This dependable software has become the preferred choice for more than 65,000 clients around the world. By shifting to electronic document delivery, businesses can reduce paper usage, resulting in valuable time and cost savings. Additionally, Zetafax cuts expenses by automating manual tasks and employs Fax over Internet Protocol (FoIP) along with SIP trunk support to diminish call charges further. It also supports server virtualization and provides Zetafax Online, a hybrid hosted solution. Users gain increased productivity through integrated fax functionalities within commonly used applications like Word and Outlook, and the automatic archiving of faxes allows for swift retrieval of sent and received documents. Overall, Zetafax is instrumental in enhancing productivity by automating tasks that are typically labor-intensive and costly. Its versatility across different business settings makes it an excellent option for organizations aiming to upgrade their communication infrastructure, showcasing the software's capability to adapt to various operational needs.
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    Joy Fax Server Reviews & Ratings

    Joy Fax Server

    Joyhong Software

    Streamline communication and reduce costs with efficient faxing.
    Joy Fax Server allows users to efficiently send and receive faxes via a public phone line within a networked environment. This intuitive fax software streamlines group faxing and manages contact lists effectively. Incoming faxes can be automatically printed or redirected to the user's email inbox upon arrival. Users submit outgoing faxes through the Joyfax Client, which is compatible with workstations and terminal server clients such as Citrix. The networked clients receive instant notifications about incoming faxes and updates on the status of their outgoing submissions. Key features include the capability to send faxes to email addresses, automatic fax routing, and faxing over IP (FoIP), which can significantly lower call costs by as much as 90%. Additionally, users benefit from SMS alerts for both incoming and outgoing faxes, a blacklist option to block unwanted spam faxes, and a streamlined faxing process that mirrors the simplicity of printing. The system integrates seamlessly with the 3CX Phone System PBX and supports all versions of Windows and Windows Server in both 32-bit and 64-bit formats, enhancing its accessibility and user-friendliness. Moreover, the comprehensive features of Joy Fax Server make it an invaluable asset for organizations aiming to improve their communication efficiency while reducing operational costs.
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    CDC Telephony Software Reviews & Ratings

    CDC Telephony Software

    CDC Software

    Revolutionize customer engagement with seamless telephony and CRM integration.
    CDC Software provides cutting-edge cloud solutions that empower businesses to effectively and economically integrate their telephony and CRM systems, ensuring that call center agents possess all necessary information to improve customer satisfaction during each interaction. By utilizing CDC's technology, representatives gain access to important information such as the caller's identity, their location, and service history through a CTI screen pop before even greeting the customer. The system functions in real-time, facilitating the automatic generation of users, tickets, and items without requiring any manual entry. Moreover, call data, including recordings, can be easily stored in the CRM or external applications right after the call ends. Ultimately, this solution greatly enhances the satisfaction of customers, agents, and overall profit margins. Offered as a subscription that is priced per seat, CDC combines a robust core engine with pre-built connectors for major CRM systems, telephony frameworks, and other vital customer service components, making it an all-encompassing tool for improving operational efficiency. This streamlined methodology not only conserves time but also cuts down costs, reinforcing CDC's status as a frontrunner in the customer service solutions sector. Furthermore, businesses adopting this technology can expect not just improved interactions, but also a significant transformation in their customer engagement strategies.
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    Cisco Unified Border Element (CUBE) Reviews & Ratings

    Cisco Unified Border Element (CUBE)

    Cisco

    Secure, scalable voice and video connectivity for enterprises.
    The Cisco Unified Border Element (CUBE) functions as a powerful Session Border Controller (SBC) aimed at enterprises, providing a secure, scalable, and flexible solution for voice and video communications between corporate networks and SIP trunks from providers. It performs four crucial functions: managing sessions, enforcing security, facilitating protocol interworking, and defining network boundaries. By ensuring signaling compatibility between SIP and H.323 protocols, CUBE oversees media interworking, which encompasses DTMF, fax, modem support, and codec transcoding, all while carrying out address and port translations to maintain privacy and obscure network architecture. In addition to these core capabilities, it includes features like billing and call detail record (CDR) normalization, quality-of-service (QoS) enhancement, bandwidth management, and media services that support forking and proxying. Furthermore, CUBE can be deployed on Cisco routers or as a virtual solution on Cisco UCS servers, allowing for centralized, distributed, or hybrid deployment models that cater to various organizational requirements. This flexibility ensures that businesses can adapt their communication systems seamlessly to address changing needs and technological advancements. Consequently, CUBE is a vital component for companies striving to optimize their communication infrastructure and improve overall operational efficiency.
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    REVE Systems Reviews & Ratings

    REVE Systems

    REVE Systems

    Empowering seamless communication solutions for modern business efficiency.
    Our high-performance, carrier-grade Session Border Controller (SBC) and cloud telephony solutions are specifically engineered for scalability, serving the requirements of communication service providers and SMS aggregators through our mobile OTT solution and A2P SMS platform. We also offer secure communication platforms that significantly improve real-time business collaboration for enterprises. Our extensive white-label solutions empower you to provide cloud telephony services while maintaining your brand identity. With a dedicated emphasis on the IP-based communication industry, we present a wide array of products, ranging from backbone infrastructure to essential middleware components. We streamline the experience for termination clients by efficiently converting their rate plan formats into a native format. Our system facilitates the easy uploading of VoIP rate plans, which are automatically transformed into the correct templates. Furthermore, all templates are subjected to automatic conversion to guarantee seamless alignment with the native rate plan format, and our technology is adept at preventing call drops by ensuring that user account balances remain positive. This comprehensive suite of features establishes us as a frontrunner in the communication technology sector, delivering powerful solutions that are tailored to meet the dynamic demands of contemporary businesses, ultimately enhancing their operational efficiency.
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    Vozelia Reviews & Ratings

    Vozelia

    Vozelia

    Revolutionizing telecommunications with innovative, scalable, and seamless solutions.
    Since its integration into Sewan in 2017, Vozelia has played a significant role in the voice over IP telecommunications landscape, which is dominated by Sewan, a notable operator for businesses in Spain with over ten years of experience in the IP telephony sector. Sewan Communications is part of the esteemed Sewan Groupe, a pioneering and respected firm based in France. Committed to revolutionizing the traditional "turnkey" model, Sewan offers a white label solution that addresses the dynamic requirements of contemporary customers and businesses, alongside the future operational needs of telecommunications operators and distributors. This innovative approach is supported by our all-encompassing All-In-One platform, Sophia, which simplifies the processes of setup, auto-provisioning, and billing through a unified interface. Users can take advantage of a variety of professional, intuitive, scalable, and automated telecommunications solutions designed specifically for their needs. Enjoy the convenience of IP Telephony on your mobile device, with the choice of using an IP telephone or connecting an ATA transformer to your existing analog phone. As the telecommunications industry continues to evolve, our solutions are crafted to not only enhance user experience but also to facilitate seamless communication in a rapidly changing environment. Embrace the future of communication with solutions tailored to adapt and grow alongside your business.
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    United Office Reviews & Ratings

    United Office

    United Office

    Transforming communications for SMBs with innovative cloud solutions.
    Unified Office, Inc. is recognized as a leading provider of SDN-based Hybrid Cloud solutions, effectively merging on-premise, private, and public cloud technologies to deliver managed Voice-over-IP and Unified Communications services specifically designed for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service framework is carefully constructed to guarantee outstanding experience quality and reliable availability, leveraging state-of-the-art extensible business VoIP communications technology alongside a cloud-based infrastructure to enhance productivity among SMB teams. This groundbreaking approach is rooted in our team's vast expertise amassed over many years in the telecommunications service provider industry and the expansive enterprise data networking domain. As a reputable business VoIP provider, we have not only established protocols and developed adaptable products but have also executed, deployed, and provided support for carrier-grade equipment within numerous large-scale converged networks worldwide. Our mission is anchored in the values of quality, reliability, innovation, and customer support, which direct our operations and dedication to outstanding service. We remain committed to continuously evolving alongside our clients' changing demands, empowering them to maintain a competitive edge in their respective markets. Additionally, our focus on innovation ensures that we are always at the forefront of technological advancements, ready to implement solutions that drive success for our partners.
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    STARFACE Reviews & Ratings

    STARFACE

    STARFACE

    Stay connected effortlessly with our adaptable communication solutions.
    We offer a flexible solution designed specifically to address your organization's telephony needs. STARFACE presents an optimal communication system that accommodates your preference for either hardware or software, all provided by a single source and proudly manufactured in Germany. The challenges of 2020 have underscored the importance of staying connected with colleagues and clients, regardless of their physical location—whether they are in the office, working from home, or on the go. With STARFACE UCC Clients, maintaining these connections is now more seamless than ever, featuring tools such as business telephony, easy video conferencing, instant messaging, and file sharing capabilities. In today's business landscape, effective communication is vital for success, and this necessity has only grown over time. Additionally, our telephony system is easily accessible from your Android or iPhone, enabling you to make calls using your landline number directly from your mobile device while enjoying key features as effortlessly as through the main interface. This level of adaptability allows you to stay productive and connected, no matter your work environment, ensuring that your communication remains uninterrupted. Furthermore, the user-friendly design of our platform makes it simple for teams to collaborate effectively, enhancing overall efficiency and teamwork.
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    SmartCallMonitor Reviews & Ratings

    SmartCallMonitor

    JAM Software

    Revolutionize communication with seamless telephony and productivity integration.
    SmartCallMonitor effortlessly merges telephone functionalities with your TAPI-compatible devices, transforming both your phones and computers into a state-of-the-art, effective CTI solution. By leveraging a SIP account, you can unlock a wealth of advantages that VoIP technology offers via SmartCallMonitor. This robust system equips you with a contemporary telephony framework. If your server includes a TAPI interface and you aim to expand this capability to more computers, all you need to do is install the software on each linked device. The server will take charge of gathering call data, allowing for centralized management of calls without needing a TAPI interface on every single computer. This setup enables sales or customer support personnel to seamlessly transfer calls to a colleague flagged by SmartCallMonitor as the appropriate account manager, utilizing information from the database. Furthermore, this inventive solution promotes better communication among computers connected to a TAPI device, which significantly boosts overall operational productivity. In summary, SmartCallMonitor is set to transform the way telephony systems function in a connected landscape, paving the way for more efficient workflows and collaboration.