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What is TelcoEdge?

TelcoEdge helps mobile virtual network operators (MVNOs), MVNA businesses and enterprise IoT providers manage core telecom operations through a cloud-hosted software platform. Its capabilities span subscriber accounts, service plans, billing and charging, SIM and eSIM provisioning, number porting, payment workflows and financial reconciliation. For organisations managing multiple operator brands, the platform supports multi-tenant operations. IoT teams can manage SIM fleets, device-related billing and pooled data plans. TelcoEdge also provides tools for margin intelligence, invoice prediction, revenue leakage analysis and call detail record (CDR) insights. Its API capabilities allow developers to work with orders, subscriptions, plans, usage, payments, SIM inventory and number-porting workflows. Operators can explore these capabilities to assess how they fit their existing systems and operational requirements.

What is CSG Encompass?

In today's digital environment, service providers face the challenge of offering personalized promotions instantly to individual customers while simultaneously handling extensive partnerships with enterprise clients. To succeed in this endeavor, they require increased agility in their processes, adaptable pricing and bundling options, as well as precise insights across various areas such as customer support, network administration, revenue management, and collaborative content efforts. CSG Encompass presents a thorough solution for real-time rating, billing, and charging, allowing organizations to reduce costs and improve consistency. This powerful platform enables businesses to swiftly launch new services, benefiting from a scalable architecture that adjusts to their evolving requirements. Moreover, operators have the flexibility to adopt any pricing strategy and accommodate multiple payment options, all while ensuring a unified customer perspective thanks to integrated customer management features. This all-encompassing strategy not only enhances operational efficiency but also equips companies to react swiftly to shifts in the marketplace, ultimately fostering a more responsive business model. Additionally, by leveraging advanced analytics, organizations can anticipate customer preferences and stay ahead of market trends.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
Microsoft Azure
Vertex

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TelcoEdge Inc.

Date Founded

2022

Company Location

Pembroke Pines FL 33025 United States

Company Website

telcoedge.com

Company Facts

Organization Name

CSG International

Date Founded

1994

Company Location

United States

Company Website

www.csgi.com/products/encompass/

Categories and Features

OSS/BSS

Not specified

Categories and Features

OSS/BSS

Not specified

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