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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is 5thPort?

5thPort serves as a digital platform for eConsent, patient engagement, and education, suitable for use in individual practices, hospitals, healthcare systems, and clinical research environments. By employing high-quality, prescriptive media along with the teach-back method, it effectively informs patients and caregivers about their diagnoses, treatment plans, and the associated risks and benefits. The platform's digital eConsent feature promotes meaningful dialogues between patients and healthcare providers after patients have been thoroughly educated. Implementing 5thPort can lead to the following benefits: it can save practitioners 15 to 20 minutes per consultation without requiring extra effort, improve the overall patient experience, alleviate anxiety on appointment days, foster active patient participation in healthcare discussions, and help decrease nurse burnout. With these advantages, 5thPort not only enhances the quality of care but also supports healthcare professionals in managing their workload more effectively.

Media

Media

No images available

Integrations Supported

Practice-Web Dental

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

5thPort

Date Founded

2017

Company Location

United States

Company Website

www.5thport.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Healthcare

Not specified

Patient Engagement

Not specified

Patient Experience

Not specified

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