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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is Ampersand Health Suite?

Ampersand Health launched an 8-week support program designed specifically for individuals dealing with IBD who experience chronic pain and fatigue. After the program concluded, there was a notable improvement in the average ACT survey scores among the participants (n=21, p<0.0001). This suggests that the individuals were able to cultivate a greater sense of acceptance and psychological flexibility, develop a clearer insight into their chronic symptoms, and establish a feeling of community, allowing them to recognize that a fulfilling life is possible despite ongoing pain and fatigue. Although the study did not expect to see any modifications in the physical aspects of chronic pain and fatigue, the participants reported a change in their perception of these symptoms after engaging in the program. It is worth noting that the metrics for symptoms and disease activity, measured through a validated Patient Reported Outcome Measure, remained consistent throughout the study period. This underscores the critical role of psychological support in tandem with managing physical health for those living with chronic illnesses, emphasizing that emotional well-being is just as vital as physical health. The findings highlight the need for a holistic approach to treatment, integrating both mental and physical health strategies for optimal patient outcomes.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

Ampersand & Ampersand

Date Founded

2017

Company Location

United Kingdom

Company Website

www.ampersandhealth.co.uk

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Home Health Care

Medication Database

Medical Practice Management

Multi-Physician
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Not specified

Patient Management

Patient Monitoring
Real Time Reporting

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