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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is CRMoptics?

CRMoptics is a comprehensive hosted solution that utilizes open-source components for launching your optical software initiatives. It provides multi-location and multi-warehouse capabilities, which enhance operational speed and reliability. Being web-based means that all you need is internet connectivity and a compatible device. Essential module functions for opticians include appointment scheduling, tracking eye examination histories, generating payment proofs, managing inventory, and overseeing customer data. The software also comes equipped with integrated marketing features that enable opticians to send personalized postcards to their clients, effectively boosting sales while minimizing expenses. Additionally, customer engagement is simplified through the ability to dispatch text messages or emails containing reminders and promotional offers. This user-friendly approach makes it easier than ever for opticians to connect with their clientele. Furthermore, our team is available to assist you in developing or implementing tailored customizations to meet your specific needs.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

CRMoptics

Company Location

Belgium

Company Website

www.crmoptics.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging

Appointment Scheduling

Appointment Reminders
Calendar Sync
Client Database
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments

Direct Mail Automation

Campaign Management
Event Triggered Mailings
Mailing Services Integration
Pre-made Templates
Printing Services Integration

Medical Inventory

Purchasing
Supply Management
Usage Tracking

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
Patient Records
Patient Scheduling
Recurring Appointments
Staff Scheduling

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Personal Health Record
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Health Record Access
Intake Forms
Secure Messaging

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