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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is ChronicWatch?

A fully automated, comprehensive patient care management system that emphasizes exceptions can greatly enhance health outcomes with a simple phone call. Care Assister functions as a digital health companion that utilizes machine learning to improve your chronic care management services, foster patient relationships, and consistently provide value to both healthcare providers and their patients. Furthermore, our team of dedicated medical assistants is available 24/7 to streamline Medicare procedures and guarantee the delivery of high-quality care. We are committed to prioritizing your patients' health by providing round-the-clock access to medical services, ensuring they remain engaged with tailored care plans, and helping them reach their objectives through our unique rewards initiative. Our all-inclusive dashboards and alert systems ensure thorough oversight for every patient enrolled, optimizing billing processes while our patient engagement techniques not only increase retention rates but also steadily boost your revenue each month. By embracing these cutting-edge solutions, you can foster a more effective healthcare experience that ultimately benefits all parties involved, leading to better health outcomes and increased satisfaction. This approach not only transforms the way care is delivered but also empowers patients to take an active role in their health journey.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

ChronicWatch

Date Founded

2011

Company Location

United States

Company Website

www.chronicwatch.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Disease Management

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Remote Patient Monitoring

Data Import/Export
HIPAA Compliant
Patient Engagement
Patient Records Management
Reminders
Virtual Visits

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