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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is Dragonfly PHD?

An optimized online booking and registration system ensures that all essential details are collected in advance. Effective communication with patients is maintained through email, text, and chat, providing reminders and follow-ups for post-care. Automated reporting simplifies the insurance claims process and complies with regulatory requirements, all while upholding stringent privacy and security measures. Additionally, the platform allows for efficient management of vaccinations and testing on a large scale, incorporating features for scheduling, intake, reporting, and follow-up. Accessible on both smartphones and tablets, it eliminates the need for a specific app. The integration of a paperless lab system delivers immediate test results to enhance patient experience. Confirmation messages are sent via text and email to keep patients updated about their appointments. A flexible scheduling tool enriches your website's events and employer dashboard, while features like state reporting, registry integration, and claims processing exports improve operational efficiency. Built upon a strong enterprise software foundation capable of processing millions of transactions, the system offers customizable templates designed to effectively showcase your services. This all-encompassing solution not only increases patient engagement but also streamlines administrative processes for healthcare providers, leading to improved service delivery and patient satisfaction. Overall, it represents a significant advancement in the healthcare management landscape.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

Coin Metrics

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

5% fee per procedure
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

Dragonfly PHD

Date Founded

2019

Company Website

dragonflyphd.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Medical Lab

Data Security
Lab Instrument Interface
Sample Tracking

Patient Management

Not specified

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