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Ratings and Reviews 0 Ratings
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What is TeleVox?
For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations.
We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.
What is Medsolis Communicator?
Drive innovation to enhance and simplify processes while addressing pressing challenges with a foundation of expertise. Create groundbreaking solutions for intricate healthcare problems that enrich the experiences of both healthcare providers and patients alike. Building trustworthy relationships is essential for success. Proposed solutions must prioritize simplicity, intelligence, and user-friendliness, ensuring they are both automated and customized to fit individual preferences. Incorporate a variety of interaction methods, including voice, text, video, and notifications, to cater to diverse user needs. Implement selective escalations to facilitate effective communication channels and support meaningful conversations, all while ensuring actionable tasks are set for timely interventions. Employ retrospective, diagnostic, and predictive methods to enhance the quality of care provided. Utilize population analytics for deeper insights into health trends and conditions. Equip stakeholders with real-time dashboards that offer immediate updates and enable customizable, on-demand reporting capabilities. Deliver a SaaS solution from a secure, HIPAA-compliant cloud infrastructure, ensuring robust architecture capable of managing extensive populations, potentially encompassing hundreds of thousands or even millions of individuals. Emphasize the importance of understanding each member's unique circumstances. Make informed, data-driven decisions that adapt to improve care strategies continuously. Launch automated initiatives and campaigns designed to streamline operations, aiming to not only reduce care management costs but also increase member engagement and enhance health outcomes. Ultimately, the vision is to cultivate a healthcare ecosystem characterized by both efficiency and compassion, where every interaction reflects a commitment to quality care. By prioritizing these principles, we can reshape the landscape of healthcare delivery for the better.
Integrations Supported
Practice-Web Dental
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TeleVox
Date Founded
1992
Company Location
United States
Company Website
televox.com
Company Facts
Organization Name
Medsolis
Company Location
India
Company Website
www.medsolis.com
Categories and Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Categories and Features
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
