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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is Motiva AI?

Motiva AI dramatically cuts down the amount of time teams spend on tedious tasks annually, while also improving all facets of their marketing strategies, including audience analysis, message refinement, and boosting conversion rates. Utilizing a sophisticated proprietary machine learning framework, Motiva AI becomes an essential asset for any team, autonomously identifying and executing strategies that resonate deeply with target consumers. With its recent expansion into the healthcare industry, it seeks to enhance personalized patient experiences in clinical trials and various healthcare projects. By pinpointing your target audience and generating diverse messaging alternatives, Motiva AI takes charge of executing your most efficient campaigns. It consistently evolves by carefully considering customer input and understanding their motivations. Additionally, Motiva AI instinctively adjusts campaign tactics based on consumer actions to guarantee the best results, all without the need for manual oversight. Rather than squandering time on monotonous, low-impact tasks, let Motiva AI curate the perfect messaging for each individual to optimize campaign effectiveness. This empowers teams to redirect their efforts towards more strategic projects that stimulate growth and drive innovation, ultimately fostering a more dynamic and productive work environment. As a result, organizations can achieve their goals more efficiently and effectively.

Media

Media

Integrations Supported

Ahi Lobby
Cisco ACI
Practice-Web Dental
Unity
Verizon Cloud

Integrations Supported

Ahi Lobby
Cisco ACI
Practice-Web Dental
Unity
Verizon Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

The Data Guild

Date Founded

2016

Company Location

United States

Company Website

www.motiva.ai/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

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