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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is Patricia?

Patriciaâ„¢ is a state-of-the-art virtual assistant, backed by a team of proficient medical administrators. By facilitating communication, Patriciaâ„¢ greatly enhances the patient experience through the effective management of appointments, preventive care, waitlists, and monitoring patient progress. Functioning as a virtual health assistant, it efficiently automates and streamlines interactions between healthcare providers and patients, covering aspects such as appointment scheduling and confirmations, the organization of preventive treatments, waitlist management, and follow-ups with patients. The technology behind Patriciaâ„¢ is meticulously crafted for health-related interactions, developed from analyzing over 80 million cases, which equips it with exceptional accuracy and versatility in diverse healthcare scenarios. Furthermore, we are pioneering the creation of a specialized natural language processing engine specifically designed for the healthcare sector, while also leveraging our vast experience in various other areas. This groundbreaking methodology places us in a prime position to consistently enhance the quality of patient care and improve operational efficiency within healthcare environments. With ongoing advancements, we aim to provide even more comprehensive support to both patients and providers.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

Eniax

Company Location

Chile

Company Website

eniax.care/patricia/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Patient Experience

Not specified

Patient Management

Not specified

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