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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is Relias?

Relias is a powerful, end-to-end healthcare workforce enablement platform that addresses the multifaceted challenges of healthcare management by integrating learning, compliance, performance, quality, and recruitment solutions into one seamless system. Its expansive library of over 3,000 accredited courses, developed by a team of 700 in-house healthcare and adult learning experts, ensures that healthcare professionals receive up-to-date, relevant education that boosts competency and retention across various care settings. The platform automates critical compliance functions, including regulatory training, certification tracking, and audit preparation, thereby mitigating risks associated with non-compliance. Performance management tools help organizations assess skills, identify development needs, and deliver targeted training that supports continuous improvement and career growth. Quality improvement capabilities leverage real-time data and patient feedback to detect and close gaps in care delivery, enhancing patient outcomes and satisfaction. Relias also facilitates effective recruitment by enabling targeted outreach to verified nursing candidates and matching them to roles through validated assessments, improving both hiring success and staff retention. With a robust user base of 12,000 healthcare organizations and 4.5 million caregivers worldwide, Relias combines proven technology with expert content and personalized support to meet the evolving needs of healthcare providers. The platform’s mobile-friendly design and comprehensive resources make workforce management accessible and efficient. Relias fosters a strong healthcare community supported by continuous innovation and collaboration. Ultimately, Relias empowers healthcare organizations to build capable, compliant, and high-performing teams that deliver exceptional patient care.

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

ECP
SETWorks
Xenqu

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

Relias

Date Founded

2002

Company Location

United States

Company Website

www.relias.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Not specified

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Not specified

Categories and Features

Compliance Training

Not specified

Healthcare

Not specified

Learning Management Systems (LMS)

Asynchronous Learning
Blended Learning
Corporate / Business
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
eLearning Companies

Patient Engagement

Not specified

Patient Experience

Not specified

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