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What is Telegram?

Telegram messages are secured with robust encryption and offer a self-destruct feature that can be activated after a chosen time. Users can easily access their messages on multiple devices, facilitating smooth communication. Renowned for its quick message transmission, Telegram often surpasses numerous other messaging applications. With servers distributed worldwide, the platform emphasizes both security and fast service. It also provides an open API and protocol, enabling anyone to take advantage of its functionalities freely. Completely free of charge, Telegram operates without advertisements or subscription fees, guaranteeing a seamless user experience. Moreover, it is crafted to protect your messages from potential cyber threats effectively. Users can also enjoy unlimited media sharing and chat sizes, significantly enriching their communication experience. By advocating for Telegram's advantages, you play a part in a broader effort to enhance messaging safety. This collective action contributes to creating a more secure and user-friendly communication landscape. Sharing your experiences can inspire others to join in this movement for safer messaging.

What is Infobip?

Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale. Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels. THE INFOBIP EDGE (1) Tailored omnichannel customer interactions Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications. (2) Worldwide influence with localized service With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices. (3) Comprehensive customer engagement solutions Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.

Media

Media

Integrations Supported

HostBill
KonnectzIT
Meya
Pipedream
Quickwork
Raven
Stackreaction
Transformify (TFY)
Workers by Delos
GAIA
Graming
Issabel
OctoFi
PEAKERR
SendSeven
Shamla Tech
TypeBoost
YetiSwap
Zoho SalesIQ
Zunoy Sandbox

Integrations Supported

HostBill
KonnectzIT
Meya
Pipedream
Quickwork
Raven
Stackreaction
Transformify (TFY)
Workers by Delos

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Telegram

Date Founded

2013

Company Location

United Arab Emirates

Company Website

telegram.org

Company Facts

Organization Name

Infobip

Date Founded

2006

Company Location

Headquartered in London, Infobip has 60+ offices on 6 continents

Company Website

www.infobip.com

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Video Content

Encrypted Messaging

Not specified

Internal Communications

Chat/Messaging

Live Chat

Canned Responses
Proactive Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Video Conferencing
Voice Calling

Team Communication

Chat / Messaging
File Sharing

Categories and Features

AI Call Center

Not specified

Call Center

IVR / Voice Recognition

Chat SDK & API

Not specified

Chatbot

Not specified

Communication APIs

Not specified

Conversational AI

Not specified

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat

Customer Communications Management

Interactive Content
Multi-Channel Communications
On-Demand Communications

Customer Engagement

Analytics
Communication Management
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection

Email APIs

Not specified

IVR

Call Center
Call Recording
Call Routing
Text to Speech

Live Chat

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes

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