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What is Telex?

Telex functions as a highly effective real-time notification system designed to help users monitor their application's performance, improve collaboration among team members, and easily connect with a range of third-party applications. With features like webhook alerts, teamwork channels, and advanced monitoring tools, it ensures users remain informed about system logs, events, and general performance trends at all times. Key Offerings Telex boasts an extensive suite of monitoring and notification tools, which includes: Application Performance Monitoring (APM) – Track application performance metrics in real-time. Server Monitoring – Keep an eye on server health and operational uptime. Cloud Monitoring – Ensure the reliable functioning of cloud services. Database Monitoring – Quickly detect and resolve database issues. Network Monitoring – Monitor network traffic and efficiency levels. Log Monitoring – Analyze system logs to enhance troubleshooting efforts. Webhook Testing – Efficiently evaluate and fix webhook-related issues. Furthermore, Telex enables teams to proactively tackle performance challenges before they develop into larger problems, ultimately creating a more robust application environment for all users involved.

What is Cruz Operations Center (CruzOC)?

CruzOC serves as a versatile network management and IT operations platform that accommodates multiple vendors while being scalable for diverse needs. This user-friendly tool offers powerful features for netops, including automated management capabilities that encompass performance and configuration management, as well as lifecycle management for thousands of vendors. With CruzOC, administrators can streamline data center operations and manage critical resources more effectively. The platform enhances the quality of both network and services, accelerates deployment processes, and reduces operational costs. Ultimately, it delivers a centralized solution for comprehensive and automated problem resolution through a single interface. Additionally, CruzOC includes monitoring and analytics for network health, traffic, logs, and changes, along with automation for compliance and security measures, orchestration, and provisioning tasks. Its automated deployment features, such as auto-deploy, zero-touch provisioning (ZTP), and remote deployment, ensure that installations are seamless. The solution is flexible, offering deployment options both on-premises and in the cloud, catering to various organizational preferences and requirements.

Media

Media

Integrations Supported

Integrations Supported

Contrail Networking
Cruz Fabric Controller
Cruz IoT Device Director
Cruz RMM
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow
Dell EMC VxRail
Liferay DXP
Microsoft Azure
Microsoft Hyper-V
Rackspace OpenStack
ServiceNow
Swagger
VMware ESXi
VMware vCenter
VMware vSphere
VeloCloud SD-WAN

API Availability

API Availability

Has API

Pricing Information

$10/month
Free Trial Offered?

Pricing Information

$1350
CruzOC offers subscription-based and perpetual pricing.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telex

Company Location

United Kingdom

Company Website

telex.im/

Company Facts

Organization Name

Dorado Software

Date Founded

1998

Company Location

United States

Company Website

www.doradosoftware.com/products/Cruz.htm

Categories and Features

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Server Performance

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Backup

Encryption
File Archival
File Compression
Platform Agnostic
Reporting / Analytics

Data Center Management

Audit Trail
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Prioritization
Troubleshooting Reports

Hardware Monitoring

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Access Control (NAC)

Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration

Network Configuration

Not specified

Network Management

Not specified

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
Virtual Machine Monitoring

Server Monitoring

Not specified

System Monitoring

Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

Virtualization

Archiving & Retention
Capacity Monitoring
Performance Management
Version Control
Virtual Machine Monitoring

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