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What is Tenant?

Tenant offers a comprehensive, cloud-based solution for self-storage companies, unifying all their operations into a single, streamlined system that replaces outdated and disjointed tools with effective property management, ecommerce, and operational resources specifically designed for the self-storage industry. Key components of the platform include Hummingbird, a property management system that streamlines daily operations from tenant onboarding to delinquency management and allows for remote oversight; Mariposa, which provides high-performing websites complete with online reservation and rental capabilities to draw in more tenants; and Nectar, a central hub that synchronizes products, vendors, and online interactions in real-time. Moreover, Tenant enhances visibility and lead generation through its digital marketing services, offers integrated payment processing solutions, and provides mobile task management tools that improve on-the-ground operations. Membership services are also available, enabling independent operators to effectively contend with larger firms in the marketplace. This all-encompassing suite not only simplifies the management process but also significantly boosts the operational efficiency of self-storage businesses, paving the way for their growth and success.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

Media

Media

Integrations Supported

6Storage
Bid13
Birdeye
Brivo
Chartio
Domo
Hummingbird
Incode
LiveSwitch
Microsoft Power BI
Qlik Compose
RMail
SiteLink Web Edition
Swivl
Tableau
WebSelfStorage
WinSen Property Manager
Yext
Zion Call Management
monday work management

Integrations Supported

6Storage
Bid13
Birdeye
Brivo
Chartio
Domo
Hummingbird
Incode
LiveSwitch
Microsoft Power BI
Qlik Compose
RMail
SiteLink Web Edition
Swivl
Tableau
WebSelfStorage
WinSen Property Manager
Yext
Zion Call Management
monday work management

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

$2.25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tenant

Date Founded

2019

Company Location

United States

Company Website

www.tenantinc.com

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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