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What is TenvioCloud?

TenvioCloud acts as a versatile portal builder designed for both customers and vendors, ensuring a smooth integration with ERP systems while specifically addressing the requirements of manufacturers and distributors. This innovative platform allows teams to design tailored self-service portals where users can monitor order statuses, access invoices, track shipments, approve quotes, file RMAs, request warranty services, onboard suppliers, acknowledge purchase orders, manage compliance documents, and optimize workflows connected to ERP systems. Utilizing TenvioCloud enables businesses to sidestep the challenges associated with unstable ERP customizations and the inconvenience of managing every request through email communication. Instead, it provides the ability to create personalized portal pages, user-friendly forms, organized data grids, streamlined approval workflows, document upload functionalities, role-based access controls, and strong support for ERP integration. This tool is particularly beneficial for organizations employing leading systems such as Epicor/Kinetic, SAP, NetSuite, Odoo, and Microsoft Dynamics, significantly improving their operational efficiency and customer relations. Furthermore, TenvioCloud enhances workflow responsiveness, ultimately creating a win-win situation for both vendors and customers, as it fosters better communication and collaboration.

What is CloudRadial?

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

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Integrations Supported

Integrations Supported

Addigy
Auvik
Bigger Brains
BrightGauge
ConnectBooster
ConnectWise CPQ
ConnectWise PSA
Datto RMM
Datto SIRIS
Datto Workplace
Hudu
IT Glue
Kaseya BMS
Microsoft 365
MyGlue
Network Glue
Syncro
Wise-Pay
Zendesk Chat
Zomentum

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$195 per month
for up to 500 users. Larger plans available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TenvioCloud

Date Founded

2026

Company Location

United States

Company Website

tenviocloud.com

Company Facts

Organization Name

Azurative

Date Founded

2018

Company Location

United States

Company Website

www.cloudradial.com

Categories and Features

Portal

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multiple Brands / Products
Service Level Agreement (SLA) Management
Ticket Management

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

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