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What is Teradata Enterprise AgentStack?

The Teradata Enterprise AgentStack serves as a robust platform for the creation, deployment, and oversight of enterprise-grade autonomous AI agents, facilitating seamless connections to trustworthy data and analytics, thereby aiding enterprises in moving from initial experimentation to fully functional agentic AI under stringent enterprise governance. This platform integrates a variety of features to oversee the complete agent lifecycle; for instance, AgentBuilder simplifies the creation of intelligent agents through both no-code and pro-code options that work harmoniously with Teradata Vantage and a range of open-source frameworks. Moreover, the Enterprise MCP delivers secure, context-rich access to well-managed enterprise data, complemented by customized prompts that enhance the agents' cognitive capabilities. Simultaneously, AgentEngine guarantees scalable execution of agents while ensuring memory consistency and reliability across different hybrid environments. Furthermore, AgentOps is vital for centralizing the monitoring, governance, compliance, auditability, and policy enforcement, ensuring that agents operate within defined limits, which fosters improved efficiency and compliance with organizational policies. Together, these capabilities empower businesses to fully exploit the advantages of autonomous AI in a structured and effective manner, ultimately driving innovation and operational excellence in the enterprise landscape.

What is Teneo.AI?

Teneo.AI is an enterprise conversational and voice AI platform designed to redefine customer service automation. It enables organizations to deploy AI agents that handle Tier 1 customer inquiries across voice, chat, and digital channels. The platform supports rapid implementation, moving from proof of concept to real-world production in as little as two months. Teneo integrates seamlessly with leading contact center platforms such as Genesys Cloud and Amazon Connect. Its voice AI capabilities scale to handle millions of interactions per month with high precision. Enterprises use Teneo to automate repetitive inquiries and free human agents for higher-value work. The platform delivers measurable outcomes, including cost savings, higher resolution rates, and improved customer satisfaction. Teneo provides a unified environment to build, test, deploy, and optimize AI agents. Open APIs enable integration with CRMs, ERPs, LLMs, and legacy systems. Advanced analytics drive continuous performance improvement. Built-in governance and security ensure enterprise readiness. Teneo empowers organizations to transition toward fully agentless, AI-driven customer service.

Media

Media

Integrations Supported

Amazon Bedrock
Azure OpenAI Service
Claude
DeepSeek
GROW with SAP
Genesys Cloud CX
Google
Grok
HubSpot CRM
Llama
Microsoft 365
Mistral AI
Model Context Protocol (MCP)
QuerySurge
Salesforce
ServiceNow
Twilio
Vonage Business
Workday Extend
Zendesk

Integrations Supported

Amazon Bedrock
Azure OpenAI Service
Claude
DeepSeek
GROW with SAP
Genesys Cloud CX
Google
Grok
HubSpot CRM
Llama
Microsoft 365
Mistral AI
Model Context Protocol (MCP)
QuerySurge
Salesforce
ServiceNow
Twilio
Vonage Business
Workday Extend
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teradata

Date Founded

1979

Company Location

United States

Company Website

www.teradata.com/platform/agent-stack

Company Facts

Organization Name

Teneo.AI

Company Location

Sweden

Company Website

www.teneo.ai/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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