What is Teneo.AI?

Teneo.AI is an enterprise conversational and voice AI platform designed to redefine customer service automation. It enables organizations to deploy AI agents that handle Tier 1 customer inquiries across voice, chat, and digital channels. The platform supports rapid implementation, moving from proof of concept to real-world production in as little as two months. Teneo integrates seamlessly with leading contact center platforms such as Genesys Cloud and Amazon Connect. Its voice AI capabilities scale to handle millions of interactions per month with high precision. Enterprises use Teneo to automate repetitive inquiries and free human agents for higher-value work. The platform delivers measurable outcomes, including cost savings, higher resolution rates, and improved customer satisfaction. Teneo provides a unified environment to build, test, deploy, and optimize AI agents. Open APIs enable integration with CRMs, ERPs, LLMs, and legacy systems. Advanced analytics drive continuous performance improvement. Built-in governance and security ensure enterprise readiness. Teneo empowers organizations to transition toward fully agentless, AI-driven customer service.

Pricing

Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Teneo.AI provides an API

Screenshots and Video

Company Facts

Company Name:
Teneo.AI
Company Location:
Sweden
Company Website:
www.teneo.ai/
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Product Details

Deployment
SaaS
Windows
Mac
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Afrikaans
Albanian
Arabic
Armenian
Basque
Bengali
Bulgarian
Catalan
Cambodian
Chinese (Mandarin)
Chinese (Simplified)
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Korean
Latin
Latvian
Macedonian
Malay
Maltese
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Spanish
Swahili
Swedish
Turkish
Ukrainian
Uzbek
Vietnamese
Cantonese
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Teneo.AI Categories and Features

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Artificial Intelligence Software

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)