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Ratings and Reviews 0 Ratings
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What is Terkel?
Terkel is a groundbreaking question-and-answer platform that elevates user inquiries into comprehensive articles filled with insights from seasoned experts. Renowned professionals affiliated with leading organizations like Google, Harvard, and Airbnb share their expertise, which is featured in articles on popular platforms such as GoDaddy and Zapier. The platform intelligently curates responses by assessing multiple factors related to the expertise of the contributors. To increase the likelihood of having your insights highlighted, it's best to concentrate on subjects where you possess considerable knowledge; if you need to look for information, opting for the "Skip" option may be the more prudent choice. Furthermore, you can learn techniques to improve your responses by reading an enlightening blog post designed to assist newcomers in getting started. By participating in this community, you not only refine your writing abilities but also expand your grasp of a wide range of topics, making it a valuable resource for personal and professional growth. Engaging with others on this platform fosters collaboration and encourages the sharing of diverse viewpoints, enhancing the overall knowledge base.
What is FuzeDigital?
FuzeDigital, based in Seattle, Washington, provides a comprehensive cloud-based software solution that empowers staff, customers, members, partners, and other essential stakeholders to access consistent, insightful, accurate, and timely information while encouraging feedback through multiple channels on any device. Our cutting-edge knowledge sharing and support platform includes a variety of modules, such as Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration, and more, thereby offering customized support for all users within a single, unified, and highly adaptable solution. Clients can select and pay only for the features they require, with the option to host the software on our servers, utilize platforms like Amazon's AWS, or manage it on their own infrastructure. Enhance your support capabilities, as delivering reliable, precise, and immediate assistance at all times across various channels and devices is crucial for staying competitive in the modern market. Recent studies show that over 75% of users anticipate this standard of service, with a significant number relying on their smartphones to access it, highlighting the necessity of meeting these expectations. By adopting our platform, companies can not only fulfill but also surpass customer needs, ensuring a more engaged and satisfied clientele. With the rapid evolution of technology, the demand for such efficient support systems will only continue to grow.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Pricing Information
$500 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Terkel
Date Founded
2021
Company Location
United States
Company Website
terkel.io
Company Facts
Organization Name
FuzeDigital
Date Founded
2002
Company Location
United States
Company Website
www.fuzedigital.com
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal