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What is Testimonial Robot?

Highlight and manage customer testimonials or ratings directly on your website, blog, or ecommerce platform, enabling a customized look through CSS adjustments. Our widget includes scrolling star ratings for your offerings, which significantly increases the visibility of customer feedback. Customers can easily submit approved testimonials or reviews in real-time, removing the need for tedious manual updates to your webpage for adding new feedback. Our service ensures your site is automatically refreshed with reviews in a sleek and uncomplicated manner, which may enhance your SEO performance. For areas where every pixel is valuable, you can select the scroller version for a lively display, or choose between a side-column or in-body list layout based on your needs. Additionally, there’s the flexibility to implement a sliding or popup form, allowing customers to share their thoughts in various ways. This modern strategy not only boosts user engagement but also cultivates a dynamic and interactive atmosphere for your visitors, ultimately leading to increased customer satisfaction and retention.

What is CustomerStories?

Customer experiences serve as the most persuasive type of marketing content, effectively opening doors to new business opportunities. When individuals are in search of solutions or products, they are more inclined to trust the experiences of other customers over conventional marketing or sales messages. An impressive 92% of enterprise buyers acknowledge that customer narratives play a crucial role in shaping their purchasing choices. Furthermore, the probability of completing a purchase increases by 32% for buyers who encounter a customer story during their decision-making process. Customers who have shared their experiences publicly are often more enthusiastic advocates for those products. To maximize the impact of these narratives, a robust platform can be designed to collect and showcase contributions from customers, partners, and employees who have influenced the brand's success. This system should also enable the smooth dissemination of customer stories across various digital channels, ensuring that potential buyers remain engaged throughout their purchasing journey. In addition, utilizing advanced metrics can effectively illustrate the program's return on investment by connecting revenue to specific deals, stories, products, and media outlets, thereby refining the overall marketing approach. Ultimately, cultivating a diverse array of customer stories not only enhances credibility but also fosters a dedicated community of advocates who passionately support the brand, inviting even more potential customers to join in. This ongoing engagement can lead to a lasting impact on brand loyalty and overall market presence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Testimonial Robot

Date Founded

2014

Company Location

Ireland

Company Website

www.testimonialrobot.com

Company Facts

Organization Name

CustomerStories

Date Founded

2018

Company Location

United States

Company Website

customerstories.net

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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