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What is Text4Customers?

Text4Customers is a cutting-edge online platform that specializes in the management and execution of SMS marketing campaigns, allowing businesses to engage effectively with their target audiences. It boasts a powerful and flexible sending engine that automates message delivery to recipients, ensuring smooth interactions. The system's two-way automated mobile campaign management features enable users to design reusable message templates and easily organize their contacts and contact groups. Users have the capability to send bulk messages to designated recipients and groups, offering both individual and mass messaging options, along with the ability to schedule campaigns and messages as needed. Additionally, the platform simplifies the contact import process from Excel and CSV files, allowing users to oversee multiple businesses through separate dedicated accounts. It also enables the sharing of campaign URLs with mailing lists sourced from various email providers such as Gmail, Yahoo, and Hotmail while facilitating the import of address books from diverse mail servers, making it a versatile tool for enhancing customer engagement. Ultimately, Text4Customers not only streamlines communication strategies but also significantly boosts the effectiveness of marketing efforts across various channels. With its user-friendly design, the platform is accessible to both seasoned marketers and newcomers alike.

What is STARS?

You can manage an unlimited number of accounts, contacts, locations, and notes. The enhanced unit tab now supports the maintenance of customer installations. The cycle accounts feature simplifies the organization of accounts based on various criteria, including age, account code, territory, industry, or zip code. Additionally, the system incorporates table-driven categories for products, sales stages, reasons for loss, and more. Opportunities may be updated on an individual account basis or in bulk for efficiency. Campaigns are designed to adhere to both corporate standards and the preferences of individual sales representatives. Each campaign can include a range of activity steps that are activated by specific dates or occurrences, allowing for dynamic engagement. Furthermore, all contacts and accounts can be associated with multiple campaign lists, which can be used to improve account visibility, facilitate mail merges, and develop task checklists to optimize workflow. This holistic strategy not only boosts operational efficiency but also significantly fosters collaboration within the organization. By leveraging these tools, teams can work more effectively together, driving better results and enhancing customer satisfaction.

Media

Media

Integrations Supported

Gmail
Microsoft Excel
Yahoo! Mail

Integrations Supported

Gmail
Microsoft Excel
Yahoo! Mail

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SSA Soft

Date Founded

2006

Company Location

United States

Company Website

www.ssasoft.com/products/text4customer/

Company Facts

Organization Name

AdvanTec Information Systems

Date Founded

1998

Company Location

United States

Company Website

www.advantecis.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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