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What is TextAlley?

TextAlley distinguishes itself as the only iMessage CRM that leverages your personal phone number for messaging purposes. Tailored specifically for real estate agents and sales teams, it seamlessly combines contact management, customizable message templates, automated drip campaigns, and smart replies all within one convenient online dashboard. Messages are dispatched as blue bubbles, giving a personal touch and making them feel less like they come from an unfamiliar number. The platform accommodates various media formats, including text, images, and video content. Moreover, it boasts over 13 integrations with widely-used CRMs like Follow Up Boss, kvCORE, Go High Level, and Sierra Interactive. With an impressive 98% open rate and a rapid setup process of only five minutes, it is designed to be user-friendly. Subscription plans start at $79 monthly, and users can take advantage of a 14-day free trial to explore its features prior to making a commitment. Furthermore, TextAlley equips teams with a robust set of tools that can significantly enhance their communication and outreach strategies. This comprehensive functionality makes it an invaluable resource for professionals aiming to streamline their messaging processes.

What is Relay?

Use your existing business phone number to send and receive text messages, set up auto-responders, enable notifications, and manage payments. By responding to customer inquiries via SMS or Facebook Messenger, you can significantly improve your support efficiency and responsiveness. Additionally, automate essential alerts such as upcoming bill payments and appointment reminders through text messaging to keep your customers well-informed. You can also segment your clientele to send tailored text messages that aim to increase sales. Allow customers to complete transactions or sign up for subscription services directly within text conversations, which simplifies the process by removing the need for multiple applications. Considering that 90% of text messages are opened within three minutes, this method allows for immediate communication with customers, staff, and contractors through mobile messaging. This strategy frees customer support from being limited to your website's "live chat," giving clients the flexibility to reach you anytime, even while on the go. Moreover, implement rule-based drip campaigns to nurture both new and VIP customers effectively, which will ultimately foster business growth and enhance customer loyalty. By harnessing these tools, you can greatly improve your engagement strategies while also streamlining your operations for better efficiency and success. The overall result is a more dynamic and responsive customer interaction that can lead to increased satisfaction and retention.

Media

No images available

Media

Integrations Supported

Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
iMessage

Integrations Supported

Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
iMessage

API Availability

Has API

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TextAlley

Company Website

textalley.com

Company Facts

Organization Name

Tentie

Date Founded

2014

Company Location

United States

Company Website

www.withrelay.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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