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What is Textmagic?

Textmagic serves as a versatile business texting platform tailored for organizations of any size, enabling them to launch SMS marketing campaigns, facilitate two-way dialogues with clients, and automate notifications effortlessly. Its user-friendly interface empowers businesses to send bulk messages and maintain connections with customers across the globe. Key features include the ability to schedule messages, create customizable templates, manage contacts, and integrate with WhatsApp for enhanced communication options. Additionally, Textmagic’s reporting tools deliver real-time analysis of delivery rates, engagement levels, and response times, equipping you to monitor and refine your messaging strategies transparently. For businesses that need to integrate SMS capabilities, Textmagic offers a straightforward SMS API that can be seamlessly incorporated into any website, along with connections through Zapier to a variety of applications. No matter if your emphasis is on marketing, customer notifications, or internal communications, Textmagic provides a dependable and adaptable solution with competitive pricing and responsive support, all conveniently available in one platform. Ultimately, Textmagic stands out as an essential tool for businesses looking to enhance their communication strategies and foster stronger customer relationships.

What is Benchmark Intelligence?

Benchmark Intelligence provides a unique SMS-based platform for collecting customer feedback and conducting surveys tailored for brick-and-mortar stores. Our cutting-edge system efficiently gathers insights through automated text surveys, making it simple for businesses to capture essential customer perspectives. Furthermore, we support two-way SMS communication, which allows businesses to actively interact with unhappy customers, ultimately improving their overall satisfaction. This combined strategy not only aids in the feedback collection process but also fosters a sense of appreciation among customers, ensuring they feel acknowledged and valued in their interactions. By implementing our solutions, retailers can significantly enhance their customer engagement and loyalty.

Media

Media

No images available

Integrations Supported

Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Shopify
VEVS Car Rental Software
Wufoo
Zapier
Zoho Directory
leadpops

Integrations Supported

Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Shopify
VEVS Car Rental Software
Wufoo
Zapier
Zoho Directory
leadpops

API Availability

Has API

API Availability

Has API

Pricing Information

$24.50/500 texts
Free Trial Offered?
Free Version

Pricing Information

$50 to 100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Textmagic

Date Founded

2001

Company Location

United Kingdom

Company Website

www.textmagic.com

Company Facts

Organization Name

Benchmark Intelligence

Date Founded

2021

Company Location

United States

Company Website

usebenchmark.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

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