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What is Textellent?

Textellent provides comprehensive business texting solutions that encompass SMS, MMS, and customer support features. Their platform streamlines the creation, administration, and analysis of SMS and MMS marketing campaigns, making it user-friendly for businesses. By enabling local business phone lines for texting, Textellent empowers you to engage with customers through a familiar number for various purposes, including marketing, customer service, and sales initiatives. Additionally, the service facilitates appointment scheduling and management, offering features like booking, confirmations, reminders, and follow-ups. It also includes options for keywords and shortcodes to create easy opt-in programs that adhere to TCPA regulations, all enhanced by artificial intelligence. Furthermore, Textellent Messenger is a complimentary extension for Google Chrome that allows users to conduct Business Texting directly from any webpage or web application, thus enhancing usability and accessibility for businesses looking to connect with their customers more effectively.

What is Jornaya?

Expand your understanding of the complete customer journey. Although you may recognize your customers based on previous interactions, their buying history, and their preferred ways of communication, there may be gaps in your knowledge regarding their current interest in your services or their stage in the purchasing process. We equip you with essential insights that can elevate your interactions and effectively engage, nurture, and retain your customer base. Our LeadiD technology provides real-time confirmation of TCPA consent, ensuring that you do not mistakenly contact individuals who are not interested, while enabling you to confidently connect with those who are genuinely interested in your products or services. In case of a TCPA dispute, you can quickly furnish strong evidence demonstrating that the consumer was informed of the disclosure and granted consent, thereby bolstering your marketing efforts with a firm compliance framework. By utilizing these innovative tools, you will not only enhance the caliber of your customer relationships but also foster a more trustworthy brand image. Ultimately, this comprehensive approach can lead to increased customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

Adobe Marketo Engage
Calendly
CallTools
Cognito Forms
DaySmart Appointments
EngageBay
Gmail
Google Chrome
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jotform
Microsoft Outlook
Moosend
Nimble
PayPal
Phonexa
Square Banking
Taxware
Zoho Bookings

Integrations Supported

Adobe Marketo Engage
Calendly
CallTools
Cognito Forms
DaySmart Appointments
EngageBay
Gmail
Google Chrome
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jotform
Microsoft Outlook
Moosend
Nimble
PayPal
Phonexa
Square Banking
Taxware
Zoho Bookings

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Textellent

Date Founded

2014

Company Location

United States

Company Website

textellent.com

Company Facts

Organization Name

Verisk Analytics

Date Founded

1971

Company Location

United States

Company Website

jornaya.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Demand Planning

Capacity Planning
Data Visualization
Historical Reporting
Inventory Optimization
Planned vs Actual Tracking
Product Introduction Planning
Promotions Management
Replenishment Management
Sales Forecasting
Supply Forecasting

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