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What is Textplode?

Effectively timing your messages is crucial, and you don't need to be an expert to do it! By recognizing the moments when your customers are most likely to shop and check their devices, you can greatly improve your marketing strategies. Incorporating automatic replies can further enhance the customer experience and provide additional advantages. For instance, when a customer texts a specific keyword or response number, they can receive an instant and automated reply. You might even design a campaign using a response number that incentivizes customers to engage in order to receive a coupon or to join a specific list. Using an SMS keyword is a fantastic way to build a contact list, as these keywords can play a pivotal role in expanding your bulk SMS marketing reach. These keywords can be advertised across various channels, such as posters, direct mail, emails, ads, your website, and social media platforms. This approach not only aids in collecting contacts but also fosters better customer engagement, ultimately leading to enhanced marketing outcomes. By strategically promoting these keywords, you can create a more connected and responsive customer base.

What is Radiance Commerce?

Connect with your customers using their favorite communication methods. Radiance offers competitive pricing per message, along with an integrated chatbot for efficient automated replies. You can initiate automated alerts based on customer interactions and previous purchases. Our AI technology is designed to determine the best moments for sending reorder reminders and suggesting personalized upsell options. Additionally, SMS promotional campaigns can be easily launched based on your inventory levels. Choose from a variety of pre-made messages and resources, or take advantage of our message editor to create unique content. Businesses that employ messaging strategies often experience improved customer response rates. By efficiently addressing frequently asked questions, you can boost customer satisfaction while optimizing resource use. Kickstart the process smoothly by uploading a tailored list of questions and answers specific to your brand. Let our conversational engine align inquiries with the most fitting replies for your audience, ensuring a customized interaction. This feature not only simplifies communication but also builds a deeper relationship with your customers, ultimately enhancing their overall experience with your brand. By prioritizing engagement through these channels, you can foster loyalty and drive repeat business.

Media

Media

Integrations Supported

BigCommerce
Klaviyo
Salesforce Commerce Cloud
Shopify
Stripe

Integrations Supported

BigCommerce
Klaviyo
Salesforce Commerce Cloud
Shopify
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Textplode

Company Location

United Kingdom

Company Website

www.textplode.com

Company Facts

Organization Name

Radiance Commerce

Company Location

United States

Company Website

www.radiancecommerce.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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