Front Reviews & Ratings

Front

4.3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is The CXApp?

CXApp is an innovative mobile application hosted in the cloud, designed to facilitate the development of digital experience programs tailored for modern workplaces, desk arrangements, and meetings. As a frontrunner in mobile-centric digital solutions, we empower companies to enhance both in-person and remote interactions effectively. Our software-as-a-service (SaaS) mobile platform integrates your customer, employee, and visitor experience initiatives into a cohesive system that requires no hosting or management on your part. This allows you to benefit from an affordable and low-maintenance platform while having access to a dedicated support team that can grow alongside your organization. Additionally, our commitment to seamless integration ensures that your business can adapt to changing needs without unnecessary complexity.

What is Front?

Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective.

Media

Media

Integrations Supported

Zoom
Conexus Workspace Insights Platform
Okta

Integrations Supported

Zoom
Aircall
CloudTalk
HelpDocs
Influx
InsertChat
My Country Mobile
Môveo AI
Nicereply
PodPlay
Pylar
Refold
Sigilium
Slaask
Stackreaction
X (Twitter)
Zendesk Sell

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CXApp

Date Founded

2014

Company Location

United States

Company Website

www.thecxapp.com

Company Facts

Organization Name

Front

Date Founded

2013

Company Location

United States

Company Website

front.com

Categories and Features

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Survey Management

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Employee Directory
Knowledge Management
Surveys & Feedback

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
Surveys & Feedback

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Sponsorship Management
Surveys & Feedback

Indoor Mapping

Not specified

Internal Communications

App Integration
Blogs
Chat/Messaging
Employee Directory
Event Calendar
Newsletter Management
Social Sharing
Survey Management

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Utilization Reporting
Vendor Management
Visitor Management

Mobile App Development

Collaboration Tools
Enterprise Mobility (EMM/MAM)
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Reporting / Analytics
Single Sign-On (SSO)

Space Management

Floor Plans & Maps
For Offices
Occupancy Management
Space Reservation
Usage Tracking / Analytics

Team Communication

Activity / News Feed
Calendar Management
Chat / Messaging
Discussion Threads
Mobile Access
Push Notifications
Search
Surveys & Feedback

Venue Management

Attendee Management
Customer Management
Multi-Facility
Resource Booking
Sales Management
Staff Management

Categories and Features

AI Customer Service

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization

Customer Engagement

Communication Management
Community Management
Live Chat

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Workflow Management

Customer Success

Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Social Sharing

Live Chat

Canned Responses
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Productivity

Collaboration
Notes Management
Project Management
Task Management
Team Chat

Remote Support

Live Chat
Real-time Chat

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Task Management
Video Conferencing

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Project Planning
Task Management
Third Party Integration

Workflow Management

Access Controls/Permissions
Calendar Management
Configurable Workflow
Task Management
Third Party Integrations
Workflow Configuration

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