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What is The Customer Factor?

Always monitor your clients closely! Our platform will automatically alert you when it's time for their next appointment. You can select from various calendar layouts that include color coding, job summaries, and features for printing or exporting data. With extensive customization options available, you can create invoices that align with your brand and easily share them via email or print them out. Moreover, we provide smooth integration with two distinct credit card processors, enabling payments to be processed either by you or your clients directly. In addition, a diverse array of reports is available for your use, offering valuable insights into sales, profitability, sales taxes, expenses, employee hours and wages, along with income projections to aid in your business strategies. This all-encompassing system guarantees that you possess all the necessary tools to manage your operations both efficiently and effectively, ensuring your business thrives in a competitive landscape. Furthermore, our user-friendly interface makes navigation a breeze, allowing you to focus more on your clients and less on administrative tasks.

What is CleanConfirm?

CleanConfirm helps small cleaning businesses track what happens after staff have already been assigned to shifts. Owners and administrators can import an existing schedule by CSV or add shifts manually, assign staff, monitor explicit responses, and quickly identify assignments that still need follow-up. Employees can review assigned shifts from their phones, confirm that they can work the shift, or report that they cannot make it. Managers can send reminders to people who have not responded, keep coverage needs visible, and assign replacement staff when necessary without chasing updates through calls, texts, or group chats. CleanConfirm is intended for small cleaning and janitorial teams, typically with 3–30 team members. It adds a focused confirmation and coverage-follow-up layer after scheduling rather than replacing the scheduling system the business already uses. English, Spanish, and Chinese are supported.

Media

Media

Integrations Supported

RealWork
Wufoo

Integrations Supported

RealWork
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$9.90/month
14-day free trial. Starter is $9.90/month, Team is $19.90/month, and Growth is $29.90/month. No credit card is required to start the trial.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The Customer Factor

Date Founded

2004

Company Location

United States

Company Website

www.thecustomerfactor.com

Company Facts

Organization Name

CleanConfirm

Date Founded

2026

Company Location

United States

Company Website

www.cleanconfirm.net

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

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