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What is The Digital Hotelier?

The Digital Hotelier is an all-encompassing cloud platform aimed at transforming hotel guest experiences and optimizing internal workflows by integrating service delivery, communication, and revenue-boosting tools into a single, compatible system that works with existing hotel technology. Guests can conveniently access a wide range of services through a branded web app or QR code, which negates the necessity for downloads; this feature enables them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant bookings, and other amenities in their preferred language, while hotels can capitalize on upselling opportunities and integrate third-party services to create new revenue channels. Additionally, The Digital Hotelier incorporates TeamStream, a centralized module that efficiently manages housekeeping, task assignments, maintenance, and complaint handling, while promoting real-time communication among staff, allowing for seamless task coordination and quick responses to service requests. This cohesive framework not only boosts operational efficiency but also significantly elevates guest satisfaction by ensuring that their needs are addressed promptly and effectively, ultimately fostering a more enjoyable stay. As a result, the platform empowers hotels to enhance their service offerings while creating a more engaging experience for their guests.

What is Aiello TMS Pro?

The Aiello Task Management System Pro (TMS Pro) is a comprehensive solution designed to enhance task organization and communication within various departments of a hotel. Specifically developed for the hospitality industry, it integrates guest requests, housekeeping duties, and maintenance assignments into a singular digital platform, eliminating the reliance on paper and reducing the likelihood of communication errors. With its real-time updates and management dashboards, TMS Pro empowers staff to efficiently track, assign, and fulfill tasks, leading to improved productivity. Moreover, TMS Pro not only enhances operational efficiency but also elevates the guest experience by promoting faster response times and supporting eco-friendly initiatives. This cutting-edge system assists hotels in elevating their service standards while also facilitating data-driven decision-making that ensures seamless daily operations. By fostering a collaborative atmosphere for both employees and guests, TMS Pro ultimately creates a more harmonious hotel environment that benefits everyone involved. This level of integration and efficiency is crucial for modern hospitality management, paving the way for a future where technology and service excellence go hand in hand.

Media

Media

Integrations Supported

Integrations Supported

OPERA Cloud PMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing varies.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

The Digital Hotelier

Company Location

United Arab Emirates

Company Website

thedigitalhotelier.co

Company Facts

Organization Name

Aiello

Date Founded

2018

Company Location

Taiwan

Company Website

aiello.ai/

Categories and Features

Categories and Features

Hospitality Property Management

Catering
Employee Management
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Reservations Management

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