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What is The Digital Hotelier?
The Digital Hotelier is an all-encompassing cloud platform aimed at transforming hotel guest experiences and optimizing internal workflows by integrating service delivery, communication, and revenue-boosting tools into a single, compatible system that works with existing hotel technology. Guests can conveniently access a wide range of services through a branded web app or QR code, which negates the necessity for downloads; this feature enables them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant bookings, and other amenities in their preferred language, while hotels can capitalize on upselling opportunities and integrate third-party services to create new revenue channels. Additionally, The Digital Hotelier incorporates TeamStream, a centralized module that efficiently manages housekeeping, task assignments, maintenance, and complaint handling, while promoting real-time communication among staff, allowing for seamless task coordination and quick responses to service requests. This cohesive framework not only boosts operational efficiency but also significantly elevates guest satisfaction by ensuring that their needs are addressed promptly and effectively, ultimately fostering a more enjoyable stay. As a result, the platform empowers hotels to enhance their service offerings while creating a more engaging experience for their guests.
What is Hapi?
Hotel operators often struggle with the intricate challenges posed by systems integration. The arduous process of adopting new technologies can be both resource-intensive and time-consuming, which may result in operational inefficiencies. Vital data that hoteliers depend on for making strategic decisions and improving guest experiences tends to be locked away in separate silos, complicating access for managers overseeing numerous properties. Moreover, the coexistence of on-premise and cloud-based systems creates significant barriers to effective communication and data exchange, often leading to the need for costly and labor-intensive deep integrations. Hapi provides a solution to these issues by acting as a Cloud Data Hub, offering scalable access to event streams and transactional APIs from a variety of hotel systems. By easing the burdens associated with integration, development, and deployment, we enable hotel companies to innovate at a faster pace. Our secure and efficient API framework allows technology providers to connect effortlessly with top property management systems, ensuring they can access critical guest and transactional data in an impressively short time. This rapid connectivity not only boosts operational efficiency but also fosters improved decision-making across the hospitality sector. Ultimately, Hapi helps hotel operators unlock their data potential, paving the way for a more interconnected and responsive industry.
Integrations Supported
ASI PMS
Altitude
Book4Time
DATAVISION
EBER
EasyWay
HelloShift
Medallia Concierge
Monscierge
New Relic
Integrations Supported
ASI PMS
Altitude
Book4Time
DATAVISION
EBER
EasyWay
HelloShift
Medallia Concierge
Monscierge
New Relic
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
The Digital Hotelier
Company Location
United Arab Emirates
Company Website
thedigitalhotelier.co
Company Facts
Organization Name
Hapi
Date Founded
2017
Company Location
United States
Company Website
www.hapicloud.io/platform
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services