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What is The Digital Hotelier?
The Digital Hotelier is an all-encompassing cloud platform aimed at transforming hotel guest experiences and optimizing internal workflows by integrating service delivery, communication, and revenue-boosting tools into a single, compatible system that works with existing hotel technology. Guests can conveniently access a wide range of services through a branded web app or QR code, which negates the necessity for downloads; this feature enables them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant bookings, and other amenities in their preferred language, while hotels can capitalize on upselling opportunities and integrate third-party services to create new revenue channels. Additionally, The Digital Hotelier incorporates TeamStream, a centralized module that efficiently manages housekeeping, task assignments, maintenance, and complaint handling, while promoting real-time communication among staff, allowing for seamless task coordination and quick responses to service requests. This cohesive framework not only boosts operational efficiency but also significantly elevates guest satisfaction by ensuring that their needs are addressed promptly and effectively, ultimately fostering a more enjoyable stay. As a result, the platform empowers hotels to enhance their service offerings while creating a more engaging experience for their guests.
What is RoomRaccoon?
RoomRaccoon is a cutting-edge, comprehensive Hotel Management System that is relied upon by numerous independent properties worldwide.
This robust cloud-based platform utilizes intelligent automation to optimize property operations, increase revenue, and improve the overall guest experience.
With RoomRaccoon, hotel operators can utilize a single platform that combines property management, channel management, a booking engine, and a payment system, all in one convenient location! Additional features encompass housekeeping management, revenue optimization, upselling opportunities, online check-in, and much more.
The system is designed to be user-friendly and intuitive, ensuring that all users can navigate it with ease, and it also provides exceptional customer support if assistance is necessary.
You can experience all these benefits by trying it out for free for 14 days, allowing you to see firsthand how it can transform your hotel operations.
Integrations Supported
Akia
Beonprice
Booking.com
CHIDESK
DATEV
DigitalGuest
Epos Now
Expedia
FLEXIPASS
HiJiffy
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Chromebook
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
The Digital Hotelier
Company Location
United Arab Emirates
Company Website
thedigitalhotelier.co
Company Facts
Organization Name
RoomRaccoon
Date Founded
2017
Company Location
Netherlands
Company Website
roomraccoon.com
Categories and Features
Hospitality Property Management
Not specified
Hotel Management
Not specified
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Vacation Rental
Housekeeping Management
Payment Processing
Reservations Management
Vendor Management