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What is The Digital Hotelier?

The Digital Hotelier is an all-encompassing cloud platform aimed at transforming hotel guest experiences and optimizing internal workflows by integrating service delivery, communication, and revenue-boosting tools into a single, compatible system that works with existing hotel technology. Guests can conveniently access a wide range of services through a branded web app or QR code, which negates the necessity for downloads; this feature enables them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant bookings, and other amenities in their preferred language, while hotels can capitalize on upselling opportunities and integrate third-party services to create new revenue channels. Additionally, The Digital Hotelier incorporates TeamStream, a centralized module that efficiently manages housekeeping, task assignments, maintenance, and complaint handling, while promoting real-time communication among staff, allowing for seamless task coordination and quick responses to service requests. This cohesive framework not only boosts operational efficiency but also significantly elevates guest satisfaction by ensuring that their needs are addressed promptly and effectively, ultimately fostering a more enjoyable stay. As a result, the platform empowers hotels to enhance their service offerings while creating a more engaging experience for their guests.

What is Shiji Daylight PMS?

Daylight PMS by Shiji is a cloud-native property management platform built to support the evolving needs of modern hotels, resorts, and hospitality groups. Designed from the ground up for the cloud era, the system enables organizations to manage hotel operations across multiple properties while maintaining consistent service standards and operational visibility. One of its core capabilities is the Single Guest Profile, which consolidates guest preferences, behaviors, and interaction histories into a centralized record accessible across all participating properties. This unified guest view helps hospitality teams personalize experiences and deliver seamless service regardless of location. Daylight PMS includes a broad set of operational tools covering housekeeping management, meetings and events, reporting, automation, custom dashboards, and multi-property administration. Its universal search functionality allows staff to quickly find guest and operational information using a variety of identifiers, improving efficiency and reducing response times. The platform’s cloud-based architecture removes the need for costly infrastructure and simplifies maintenance, updates, and scalability. Open API support and numerous built-in integrations allow hotels to connect the system with other hospitality technologies and business applications. Daylight PMS Move extends functionality to mobile devices, enabling staff to access essential tools and workflows while on the move. The platform is designed to support organizations ranging from boutique hotel groups to multinational hospitality brands operating across multiple regions. By combining centralized guest intelligence, cloud technology, operational automation, and enterprise-level scalability, Daylight PMS helps hospitality businesses improve efficiency, strengthen guest relationships, and deliver consistent experiences across their entire portfolio.

Media

Media

Integrations Supported

Astral Payments
For-Sight CRM
Goki
MVI
Runnr.ai

Integrations Supported

Astral Payments
For-Sight CRM
Goki
MVI
Runnr.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The Digital Hotelier

Company Location

United Arab Emirates

Company Website

thedigitalhotelier.co

Company Facts

Organization Name

Shiji Group

Date Founded

1995

Company Location

Singapore

Company Website

www.shijigroup.com/daylight-pms

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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