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What is The Experience Engine (TE2)?

Every guest should be regarded as if they are the only patron at your venue, appreciating that each person possesses their own distinct qualities. To ensure they have the experience they seek, provide customized messages, recommendations, and promotions designed to elevate their day. With The Experience Engine (TE2), a comprehensive guest experience management platform, you can achieve extensive personalization. Leverage your existing customer data along with instantaneous insights into their location and behavior to deliver tailored, context-sensitive content at the most opportune moments. By removing barriers to purchase and encouraging in-house spending with precisely targeted offers that align with their preferences, you significantly boost guest satisfaction. Furthermore, by integrating guest data from multiple systems, you can gain a deeper understanding of their likes and interactions within your venue, which ultimately enhances their overall experience. This all-encompassing strategy not only elevates individual visits but also cultivates lasting loyalty among your clientele, ensuring they return time and again. It is essential to recognize that every interaction has the potential to create a memorable experience that resonates long after their visit.

What is Convious?

Convious is a comprehensive management platform tailored for the experience economy. This software and guest experience application empowers theme parks, aquariums, cultural sites, and various attractions to engage with visitors throughout their entire digital experience. Designed to elevate the guest experience, the platform simplifies internal operations while ensuring a seamless purchasing journey. Convious leverages data and AI to provide intelligent solutions, enabling attractions to make informed, data-driven choices. With Convious's Business Intelligence capabilities, businesses can rely on precise data instead of guesswork, empowering them to optimize their strategies effectively. This all-in-one digital solution equips businesses to thrive in today’s digital landscape. Convious' platform features include: > A ticket shop focused on maximizing conversions > Innovative marketing tools that transform online traffic into actual visitors and donors > Dynamic pricing strategies that enhance accessibility and automate pricing adjustments > A smart crowd control system that minimizes wait times > Customized messaging and app personalization > And much more to enhance visitor engagement and operational efficiency. In essence, Convious is revolutionizing how attractions connect with their audiences, ensuring they stay competitive and relevant.

Media

Media

Integrations Supported

Adyen
Agate
Axis LMS
Countr
GetYourGuide
MeraCRM
Mollie
ReCreateX
SKIDATA
Vivaticket

Integrations Supported

Adyen
Agate
Axis LMS
Countr
GetYourGuide
MeraCRM
Mollie
ReCreateX
SKIDATA
Vivaticket

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Commission based
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

accesso

Company Location

United States

Company Website

www.accesso.com/solutions/guest-experience

Company Facts

Organization Name

Convious

Date Founded

2016

Company Location

Amsterdam

Company Website

convious.com

Categories and Features

Categories and Features

Museum

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

Zoo

Animal Monitoring
Animal Records
Breeding Management
Facility Management
Feed Management
Inventory Management
Medical Records
Membership Management
Volunteer Management

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