Innkeeper's Advantage
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Ratings and Reviews 23 Ratings
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What is The-Host Management System?
Our all-encompassing hospitality management software is thoughtfully crafted with an array of features, is user-friendly, and specifically tailored to meet the needs of the South African market. It empowers you and your team to oversee your operations comprehensively, regardless of the accommodation's size or type. Loaded with robust tools, our platform assists clients in managing their properties with efficiency and ease. We are committed to the continuous improvement of our software, routinely rolling out new features to adapt to changing demands. Our diverse clientele ranges from vibrant urban hotels to cozy bed and breakfast spots, illustrating our software's versatility. To ensure your staff are fully capable and confident in utilizing our system, we provide onsite training tailored to your needs. Furthermore, if you require bespoke development, we are eager to assist at competitive rates, allowing you to customize our software to fit your specific goals or operational processes. In addition, our system includes automated communication tools, such as the ability to send emails or SMS notifications for booking confirmations, as well as options for bulk messaging to your guests. By utilizing these features, you can significantly enhance your customer engagement and streamline communication processes effectively, ultimately leading to improved guest satisfaction. The ease of communication and management provided by our software can transform how you interact with your guests and manage your operations.
What is Innkeeper's Advantage?
Innkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.
Integrations Supported
Airbnb
Book It Now
Booking.com
Breezeway
Expedia
Hotels.com
KAYAK
Lightspeed Retail
Priceline
QuickBooks Online
API Availability
API Availability
Pricing Information
$300.00/one-time
Pricing Information
$64.95/month
Pricing is based on the number of rooms. Website design and implementation fees apply
Supported Platforms
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Chromebook
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HOSTSOFTWARE
Date Founded
1986
Company Website
www.thehost.co.za
Company Facts
Organization Name
Impactiv
Date Founded
2006
Company Location
United States
Company Website
www.innkeepersadvantage.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Group Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking