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What is The SaaSy People?

Let us manage your customer support requirements with expertise. Our dedicated teams in the UK operate around the clock and are skilled at aligning with your brand's unique voice, which guarantees your customers' satisfaction! We can implement our services in as little as a week while meticulously documenting knowledge during the onboarding process. You have the ability to adjust our services to suit your changing needs. As your business progresses, we adapt and grow with you, effortlessly integrating with your current tools. Our outreach spans all communication channels, including social media, allowing us to interact with your customers wherever they may be. We consistently evaluate customer interactions to improve our offerings, ensuring complete satisfaction. An exceptional customer service experience not only builds loyalty but also enhances your brand's reputation in the market. Our award-winning support team in the UK is committed to reflecting your brand's ethos, ensuring that each customer touchpoint leaves a favorable impression. Partnering with us will enable you to stay competitive and meet the demands of today's consumers effectively. Furthermore, by joining our community of customer success experts, you will receive valuable insights and updates directly to your inbox each month, keeping you ahead of industry trends. Staying updated on the latest developments can empower you to innovate and refine your customer service approach for optimal results.

What is MAP Communications?

Our live receptionists are friendly, approachable, and always prepared to assist you whenever you require our services. Callers enjoy the experience of talking to a real person who adds a personal touch that distinguishes your business from the competition. We guarantee that every call is answered quickly, 24/7/365, to improve your customers' overall experience. At MAP Communications, we provide a variety of customizable plans, enabling you to choose the perfect virtual receptionist service that meets your specific requirements. As competition intensifies in your field, it's crucial to keep your customers happy and capitalize on new business opportunities while upholding a professional image. This is exactly where our committed team of live virtual phone receptionists from MAP Communications comes into play, helping to ease your workload and contribute positively to your organization’s growth. Our goal is to enhance your customer service, establish a professional brand identity for your phone interactions, and increase your sales leads, which in turn nurtures lasting relationships with your clients. With our support, you'll be able to focus on your core business while we handle your customer interactions seamlessly.

Media

Media

Integrations Supported

Archbee
Calendly
Freshdesk
Google Calendar
Google Workspace
Groove
Help Scout
Intercom
Jira
Magento
Salesforce
Setmore
Shopify
Slack
Vonage Business
WooCommerce
Zendesk
monday.com

Integrations Supported

Archbee
Calendly
Freshdesk
Google Calendar
Google Workspace
Groove
Help Scout
Intercom
Jira
Magento
Salesforce
Setmore
Shopify
Slack
Vonage Business
WooCommerce
Zendesk
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$136.10 per month
Free Trial Offered?
Free Version

Pricing Information

$43 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The SaaSy People

Company Location

United Kingdom

Company Website

thesaasypeople.com

Company Facts

Organization Name

MAP Communications

Date Founded

1991

Company Location

United States

Company Website

www.mapcommunications.com/services/virtual-receptionist-services/

Categories and Features

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